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> For a complete documentation index, see https://docs.mangopay.com/api-reference/disputes/submit-dispute/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.mangopay.com/_mcp/server.

# Submit a Dispute

PUT https://api.sandbox.mangopay.com/v2.01/{ClientId}/disputes/{DisputeId}/submit
Content-Type: application/json

Submit a Dispute

This call is used both for the initial submission of the dispute and any resubmission made afterwards (in case more documents are required for instance).

Reference: https://docs.mangopay.com/api-reference/disputes/submit-dispute

## Authentication

- `Authorization` header (bearer token, required) — Bearer authentication of the form `Bearer <token>`, where token is your auth token. If your platform is using a [proxy](/guides/sca/proxy-management) to take SCA-triggering action on behalf of users, you also need to integrate [mTLS authentication](/guides/sca/platform) and use the `api-mtls` base URL.

## Servers

- `https://api.sandbox.mangopay.com` (Sandbox, default)
- `https://api.mangopay.com` (Production)
- `https://api-mtls.sandbox.mangopay.com` (mTLS Sandbox)
- `https://api-mtls.mangopay.com` (mTLS Production)

## Request

### Path parameters

- `ClientId` (string, required) — Platform's API account identifier, associated with the API key.
- `DisputeId` (string, required) — The unique identifier of the dispute.

### Body (application/json)

This endpoint expects a SubmitADisputeRequest.

- `ContestedFunds` (SubmitADisputeRequestContestedFunds, required) — Information about the debited funds.

## Response

### 200

Success

- `InitialTransactionId` (string, optional) — The unique identifier of the initial pay-in being disputed.
- `InitialTransactionType` (string, optional) — **Returned values:** `PAYIN` The type of the initial transaction being disputed.
- `InitialTransactionNature` (string, optional) — **Returned values:** `REGULAR` The nature of the initial transaction being disputed.
- `DisputeType` (string, optional) — **Returned values:** `CONTESTABLE`, `NOT_CONTESTABLE`, `RETRIEVAL` The type of dispute: - `CONTESTABLE` – Dispute for which the chargeback can be contested by providing proof (i.e., Dispute Documents) justifying the original transaction. - `NOT_CONTESTABLE` – Dispute that is automatically closed after its creation, without any action possible for the platform. - `RETRIEVAL` – Dispute that is actually a chargeback warning issued by the bank. The platform is required to provide documents, but no funds will be taken from the Repudiation Wallet.
- `ContestDeadlineDate` (integer, optional) — The date and time until which the platform can contest the dispute (i.e., the `Status` is set to `SUBMITTED`). This date is defined by the issuing bank of the initial transaction and may usually vary between 7 to 18 days. Once the deadline passes, the dispute `Status` is automatically set to `CLOSED`.
- `DisputedFunds` (DisputeResponseDisputedFunds, optional) — Information about the amount the disputed funds. This amount can be lower than the initial transaction amount.
- `ContestedFunds` (DisputeResponseContestedFunds, optional) — Information about the contested funds, in other words, the amount that you wish to contest. This amount can be lower than the disputed funds amount.
- `Status` (string, optional) — **Returned values:** `CREATED`, `PENDING_CLIENT_ACTION`, `SUBMITTED`, `PENDING_BANK_ACTION`, `REOPENED_PENDING_CLIENT_ACTION`, `CLOSED` The status of the dispute: - `CREATED` – The dispute is created. - `PENDING_CLIENT_ACTION` – The dispute was not closed automatically upon its creation, it now requires some actions from the platform (either submission after providing the relevant proofs or closing). - `SUBMITTED` – The dispute is submitted by the platform for the Mangopay team to review the documents. - `PENDING_BANK_ACTION` – Mangopay accepted the documents and passed them on to the bank for them to review the dispute contestation. They will either reject or accept the contestation, or require further documents. - `REOPENED_PENDING_CLIENT_ACTION` – Mangopay didn't accept the documents and requires more information or documents before sending the documents to the bank. - `CLOSED` – The dispute is closed.
- `StatusMessage` (string, optional) — Additional information about the dispute `Status` communicated by Mangopay teams.
- `DisputeReason` (DisputeResponseDisputeReason, optional) — Information about the reasons for the dispute.
- `ResultCode` (string, optional) — **Returned values:** `LOST`, `WON`, `VOID` The result of the dispute for the platform, which can be: - `LOST` – The platform lost the dispute and must settle its debt to Mangopay with a Settlement Transfer. - `WON` – The platform won the dispute, the disputed funds will be credited back to the Repudiation Wallet. - `VOID` – The dispute has been canceled.
- `ResultMessage` (string, optional) — The explanation of the result code.
- `Id` (string, optional) — Max length: 128 characters (see [data formats](/api-reference/overview/data-formats) for details) The unique identifier of the object.
- `Tag` (string, optional) — Max. length: 255 characters Custom data that you can add to this object, such as unique identifiers in your system. To store multiple values, you can serialize them into a single string, for example a JSON object: `"{\"id_1\":AB123,\"id_2\":DE456}"`.
- `CreationDate` (integer, optional) — Unix timestamp (UTC) of the date and time the object was created.
- `ClosedDate` (integer, optional) — The date and time the dispute was closed (i.e., its `Status` is set to `CLOSED`). **Note:** This value will be `null` for any Dispute closed before February 16th, 2023.
- `RepudiationId` (string, optional) — The unique identifier of the repudiation.

## Errors

### 400 Bad Request Error

Bad Request

- `Message` (string, optional) — Description of the error.
- `Type` (string, optional) — The category of the error.
- `Id` (string, optional) — Unique identifier of the error instance, useful when contacting Mangopay for support.
- `Date` (double, optional) — Unix timestamp (UTC) of the date and time the error was triggered.
- `errors` (map from string to string, optional, nullable) — Object containing one or more field-level errors.

## Types

### SubmitADisputeRequestContestedFunds

Information about the debited funds.

- `Currency` (string, required) — **Allowed values:** The three-letter ISO 4217 code (EUR, GBP, etc.) of a supported currency (depends on feature, contract, and activation settings). The currency of the amount.
- `Amount` (integer, required) — The amount of the currency in its minor unit. For example, EUR 12.60 would be represented as `1260` whereas JPY 12 would be represented as just `12`.

### DisputeResponseDisputedFunds

Information about the amount the disputed funds. This amount can be lower than the initial transaction amount.

- `Currency` (string, optional) — **Allowed values:** The three-letter ISO 4217 code (EUR, GBP, etc.) of a supported currency (depends on feature, contract, and activation settings). The currency of the amount.
- `Amount` (integer, optional) — The amount of the currency in its minor unit. For example, EUR 12.60 would be represented as `1260` whereas JPY 12 would be represented as just `12`.

### DisputeResponseContestedFunds

Information about the contested funds, in other words, the amount that you wish to contest. This amount can be lower than the disputed funds amount.

- `Currency` (string, optional) — **Allowed values:** The three-letter ISO 4217 code (EUR, GBP, etc.) of a supported currency (depends on feature, contract, and activation settings). The currency of the amount.
- `Amount` (integer, optional) — The amount of the currency in its minor unit. For example, EUR 12.60 would be represented as `1260` whereas JPY 12 would be represented as just `12`.

### DisputeResponseDisputeReason

Information about the reasons for the dispute.

- `DisputeReasonType` (string, optional) — The reason for the dispute.
- `DisputeReasonMessage` (string, optional) — Additional information about the reason for the dispute sent by Mangopay teams.

## Examples

**Request**

```json
{
  "body": {
    "ContestedFunds": {
      "Amount": 1200,
      "Currency": "EUR"
    }
  }
}
```

**Response**

```json
{
  "InitialTransactionId": "158596153",
  "InitialTransactionType": "PAYIN",
  "InitialTransactionNature": "REGULAR",
  "DisputeType": "CONTESTABLE",
  "ContestDeadlineDate": 1673049599,
  "DisputedFunds": {
    "Currency": "EUR",
    "Amount": 1200
  },
  "ContestedFunds": {
    "Currency": "EUR",
    "Amount": 1200
  },
  "Status": "SUBMITTED",
  "StatusMessage": null,
  "DisputeReason": {
    "DisputeReasonType": "UNKNOWN",
    "DisputeReasonMessage": "This is a test dispute"
  },
  "ResultCode": "",
  "ResultMessage": null,
  "Id": "159102965",
  "Tag": null,
  "CreationDate": 1672411848,
  "ClosedDate": null,
  "RepudiationId": "159102966"
}
```

**SDK Code**

```python
from pprint import pprint
import mangopay

mangopay.client_id='your-client-id'
mangopay.apikey='your-api-key'

from mangopay.api import APIRequest
handler = APIRequest(sandbox=True)

from mangopay.resources import Dispute
from mangopay.utils import Money

dispute = Dispute(
    id = 'dispute_m_01HQT6F2162Q1791CZR5RM4WSD'
)

submit_dispute = Dispute.contest(self = dispute, money=Money(amount=2000, currency='EUR'))

pprint(submit_dispute)

```

```javascript
const mangopayInstance = require('mangopay4-nodejs-sdk')
const mangopay = new mangopayInstance({
    clientId: 'your-client-id',
    clientApiKey: 'your-api-key',
})

// When submitting a dispute for the first time

let myDispute = {
  Id: '193572349',
  contestedFunds: {
    Currency: 'EUR',
    Amount: '10',
  },
}

const submitDispute = async (disputeId, contestedFunds) => {
  return await mangopay.Disputes.contestDispute(disputeId, contestedFunds)
    .then((response) => {
      console.info(response)
      return response
    })
    .catch((err) => {
      console.log(err)
      return false
    })
}

submitDispute(myDispute.Id, myDispute.contestedFunds)

// When resubmitting the dispute (in case more documents are required)

let myDispute = {
  Id: '192746554',
}

const resubmitDispute = async (disputeId) => {
  return await mangopay.Disputes.resubmitDispute(disputeId)
    .then((response) => {
      console.info(response)
      return response
    })
    .catch((err) => {
      console.log(err)
      return false
    })
}

resubmitDispute(myDispute.Id)

```

```java
import com.google.gson.Gson;
import com.google.gson.GsonBuilder;
import com.mangopay.MangoPayApi;
import com.mangopay.core.Money;
import com.mangopay.core.enumerations.CurrencyIso;
import com.mangopay.entities.Dispute;

public class SubmitDispute {
    public static void main(String[] args) throws Exception {
        MangoPayApi mangopay = new MangoPayApi();
        mangopay.getConfig().setClientId("your-client-id");
        mangopay.getConfig().setClientPassword("your-api-key");

        var disputeId = "dispute_m_01J2H7DQES2T3NH0QEN3HV3MED";

        Dispute submitDispute = mangopay.getDisputeApi().contestDispute(new Money(CurrencyIso.EUR, 500), disputeId);

        Gson prettyPrint = new GsonBuilder().setPrettyPrinting().create();
        String prettyJson = prettyPrint.toJson(submitDispute);

        System.out.println(prettyJson);
    }
}

```

```csharp
using MangoPay.SDK;
using MangoPay.SDK.Core.Enumerations;
using MangoPay.SDK.Entities;
using Newtonsoft.Json;

class Program
{
    static async Task Main(string[] args)
    {
        MangoPayApi api = new MangoPayApi();

        api.Config.ClientId = "your-client-id";
        api.Config.ClientPassword = "your-api-key";
        var disputeId = "dispute_m_01J41GEVRQN3W1C4YRK7NC04QT";

        Money contestedFunds = new Money { Amount = 1000, Currency = CurrencyIso.EUR };

        var submitDispute = await api.Disputes.ContestDisputeAsync(contestedFunds, disputeId);

        string prettyPrint = JsonConvert.SerializeObject(submitDispute, Formatting.Indented);
        Console.WriteLine(prettyPrint);
    }
}

```

```php
<?php 

require_once 'vendor/autoload.php';

use MangoPay\MangoPayApi;
use MangoPay\Libraries\ResponseException as MGPResponseException;
use MangoPay\Libraries\Exception as MGPException;

$api = new MangoPayApi();

$api->Config->ClientId = 'your-client-id';
$api->Config->ClientPassword = 'your-api-key';
$api->Config->TemporaryFolder = 'tmp/';

// To submit a dispute for the first time

try {
    $disputeId = '199385842';

    $contestedFunds = new \MangoPay\Money();
    $contestedFunds->Amount = 500;
    $contestedFunds->Currency = 'EUR';

    $response = $api->Disputes->ContestDispute($disputeId, $contestedFunds);

    print_r($response);
} catch(MGPResponseException $e) {
    print_r($e);
} catch(MGPException $e) {
    print_r($e);
}

// To submit a reopened dispute
try {
    $disputeId = '199385842';

    $response = $api->Disputes->ResubmitDispute($disputeId);

    print_r($response);
} catch(MGPResponseException $e) {
    print_r($e);
} catch(MGPException $e) {
    print_r($e);
}

```

```ruby
require 'mangopay'

MangoPay.configure do |client|
    client.preproduction = true
    client.client_id = 'your-client-id'
    client.client_apiKey = 'your-api-key'
    client.log_file = File.join(Dir.pwd, 'mangopay.log')
end

# When submitting a dispute for the first time

def submitDispute(disputeId, contestedFunds)
    begin
        response = MangoPay::Dispute.contest(disputeId, contestedFunds)
        puts response
        return response
    rescue MangoPay::ResponseError => error
        puts "Failed to submit Dispute: #{error.message}"
        puts "Error details: #{error.details}"
        return false
    end
end

myDispute = {
    Id:'194413022'
}

myContestedFunds = {
    Currency: 'EUR',
    Amount: 250
      }

submitDispute(myDispute[:Id], myContestedFunds)

# When resubmitting the dispute (in case more documents are required)

def resubmitDispute(disputeId)
    begin
        response = MangoPay::Dispute.resubmit(disputeId)
        puts response
        return response
    rescue MangoPay::ResponseError => error
        puts "Failed to submit Dispute: #{error.message}"
        puts "Error details: #{error.details}"
        return false
    end
end

myDispute = {
    Id: '194413022'
}

resubmitDispute(myDispute[:Id])

```