001031 | Mangopay docs

Error message	User canceled the payment
Description	The pay-in failed because the user canceled the payment.

Causes

This error occurs when the user cancels the payment.

What to do

If the end user did not deliberately cancel the payment, they should retry.

Example

API Response

{
    "DirectDebitType":"SOFORT",
    "Id":"33394444",
    "Tag":"Custom",
    "CreationDate":1677852627,
    "ResultCode":"001031",
    "ResultMessage":"User canceled the payment",
    "AuthorId":"331725555",
    "CreditedUserId":"33175555",
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":1540
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":1540
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ExecutionDate":null,
    "Type":"PAYIN",
    "Nature":"REGULAR",
    "CreditedWalletId":"331766668",
    "DebitedWalletId":null,
    "PaymentType":"DIRECT_DEBIT",
    "ExecutionType":"WEB",
    "RedirectURL":"https://redirecturl",
    "ReturnURL":"https://returnurl",
    "TemplateURL":"https://template url",
    "Culture":"EN"
}