This error occurs when the user cancels the payment.
If the end user did not deliberately cancel the payment, they should retry.
{
"DirectDebitType":"SOFORT",
"Id":"33394444",
"Tag":"Custom",
"CreationDate":1677852627,
"ResultCode":"001031",
"ResultMessage":"User canceled the payment",
"AuthorId":"331725555",
"CreditedUserId":"33175555",
"DebitedFunds":{
"Currency":"EUR",
"Amount":1540
},
"CreditedFunds":{
"Currency":"EUR",
"Amount":1540
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"Status":"FAILED",
"ExecutionDate":null,
"Type":"PAYIN",
"Nature":"REGULAR",
"CreditedWalletId":"331766668",
"DebitedWalletId":null,
"PaymentType":"DIRECT_DEBIT",
"ExecutionType":"WEB",
"RedirectURL":"https://redirecturl",
"ReturnURL":"https://returnurl",
"TemplateURL":"https://template url",
"Culture":"EN"
}