001031
Causes
This error occurs when the user cancels the payment.
What to do
If the end user did not deliberately cancel the payment, they should retry.
Example
API Response
| Error message | User canceled the payment |
|---|---|
| Description | The pay-in failed because the user canceled the payment. |
This error occurs when the user cancels the payment.
If the end user did not deliberately cancel the payment, they should retry.
1 { 2 "DirectDebitType":"SOFORT", 3 "Id":"33394444", 4 "Tag":"Custom", 5 "CreationDate":1677852627, 6 "ResultCode":"001031", 7 "ResultMessage":"User canceled the payment", 8 "AuthorId":"331725555", 9 "CreditedUserId":"33175555", 10 "DebitedFunds":{ 11 "Currency":"EUR", 12 "Amount":1540 13 }, 14 "CreditedFunds":{ 15 "Currency":"EUR", 16 "Amount":1540 17 }, 18 "Fees":{ 19 "Currency":"EUR", 20 "Amount":0 21 }, 22 "Status":"FAILED", 23 "ExecutionDate":null, 24 "Type":"PAYIN", 25 "Nature":"REGULAR", 26 "CreditedWalletId":"331766668", 27 "DebitedWalletId":null, 28 "PaymentType":"DIRECT_DEBIT", 29 "ExecutionType":"WEB", 30 "RedirectURL":"https://redirecturl", 31 "ReturnURL":"https://returnurl", 32 "TemplateURL":"https://template url", 33 "Culture":"EN" 34 }