This error occurs when the user is not redirected to the payment page and, therefore, the session has expired.
In most cases, this error results from an implementation issue. You need to check the redirection system of the corresponding payment type.
{
"Id":"3339017333",
"Tag":"custom meta",
"CreationDate":1677852742,
"AuthorId":"779903333",
"CreditedUserId":"779903333",
"DebitedFunds":{
"Currency":"EUR",
"Amount":3214
},
"CreditedFunds":{
"Currency":"EUR",
"Amount":3214
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"Status":"FAILED",
"ResultCode":"001033",
"ResultMessage":"User has not been redirected then the payment session has expired",
"ExecutionDate":null,
"Type":"PAYIN",
"Nature":"REGULAR",
"CreditedWalletId":"779903337",
"DebitedWalletId":null,
"PaymentType":"CARD",
"ExecutionType":"WEB",
"RedirectURL":"https://redirecturl",
"ReturnURL":"https://returnurl",
"TemplateURL":"https://templateurl",
"CardType":"IDEAL",
"Culture":"EN",
"SecureMode":"DEFAULT",
"StatementDescriptor":"539455554"
}