Error messageUser has not been redirected then the payment session has expired
DescriptionThe pay-in failed because the user wasn’t redirected to the payment page.

Causes

This error occurs when the user is not redirected to the payment page and, therefore, the session has expired.

What to do

In most cases, this error results from an implementation issue. You need to check the redirection system of the corresponding payment type.

Example

API Response
{
    "Id":"3339017333",
    "Tag":"custom meta",
    "CreationDate":1677852742,
    "AuthorId":"779903333",
    "CreditedUserId":"779903333",
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":3214
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":3214
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"001033",
    "ResultMessage":"User has not been redirected then the payment session has expired",
    "ExecutionDate":null,
    "Type":"PAYIN",
    "Nature":"REGULAR",
    "CreditedWalletId":"779903337",
    "DebitedWalletId":null,
    "PaymentType":"CARD",
    "ExecutionType":"WEB",
    "RedirectURL":"https://redirecturl",
    "ReturnURL":"https://returnurl",
    "TemplateURL":"https://templateurl",
    "CardType":"IDEAL",
    "Culture":"EN",
    "SecureMode":"DEFAULT",
    "StatementDescriptor":"539455554"
}