ResourcesError handlingError codes

001403

Error messageThe transaction cannot be refunded (max 11 months)
DescriptionThe initial transaction occurred more than 11 months ago
Categories
Refund

Causes

This error is triggered when attempting to refund a transaction that has been made more than 11 months ago.

What to do

In such cases, the user wanting to make the refund can alternatively make a payout as a way to refund the payment.

Example

In the API response below, a refund attempt was made for a pay-in that occurred more than 11 months ago.

API Response
1{
2    "Id": "6663053",
3    "Tag": "custom meta",
4    "CreationDate": 1677236200,
5    "AuthorId": "2294411",
6    "CreditedUserId": null,
7    "DebitedFunds": {
8        "Currency": "EUR",
9        "Amount": 100
10    },
11    "CreditedFunds": {
12        "Currency": "EUR",
13        "Amount": 100
14    },
15    "Fees": {
16        "Currency": "EUR",
17        "Amount": 0
18    },
19    "Status": "FAILED",
20    "ResultCode": "001403 ",
21    "ResultMessage": "The transaction cannot be refunded (max 11 months)",
22    "ExecutionDate": null,
23    "Type": "PAYOUT",
24    "Nature": "REFUND",
25    "InitialTransactionId": "2294458",
26    "InitialTransactionType": "PAYIN",
27    "InitialTransactionNature": "REGULAR",
28    "DebitedWalletId": "2294421",
29    "CreditedWalletId": null,
30    "RefundReason": {
31        "RefundReasonMessage": null,
32        "RefundReasonType": "INITIALIZED_BY_CLIENT"
33    }
34}