001403
Error message | The transaction cannot be refunded (max 11 months) |
---|---|
Description | The initial transaction occurred more than 11 months ago |
Categories | Refund |
Causes
This error is triggered when attempting to refund a transaction that has been made more than 11 months ago.
What to do
In such cases, the user wanting to make the refund can alternatively make a payout as a way to refund the payment.
Example
In the API response below, a refund attempt was made for a pay-in that occurred more than 11 months ago.
API Response
{
"Id": "6663053",
"Tag": "custom meta",
"CreationDate": 1677236200,
"AuthorId": "2294411",
"CreditedUserId": null,
"DebitedFunds": {
"Currency": "EUR",
"Amount": 100
},
"CreditedFunds": {
"Currency": "EUR",
"Amount": 100
},
"Fees": {
"Currency": "EUR",
"Amount": 0
},
"Status": "FAILED",
"ResultCode": "001403 ",
"ResultMessage": "The transaction cannot be refunded (max 11 months)",
"ExecutionDate": null,
"Type": "PAYOUT",
"Nature": "REFUND",
"InitialTransactionId": "2294458",
"InitialTransactionType": "PAYIN",
"InitialTransactionNature": "REGULAR",
"DebitedWalletId": "2294421",
"CreditedWalletId": null,
"RefundReason": {
"RefundReasonMessage": null,
"RefundReasonType": "INITIALIZED_BY_CLIENT"
}
}
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