001802
Error message | The bank details supplied were incorrect |
---|---|
Description | The mandate cannot be created because the bank account is incorrect. |
Categories | Mandate Direct debit |
Causes
This error occurs when the bank account details provided for the Bank Account object linked to the mandate were incorrect.
What to do
In such cases, end users need to provide the new bank account details, ensuring they are correct. Then a new mandate can be created for this bank account.
Example
This error can be returned both on the Mandate object and the direct debit pay-ins made against this pay-in.
Mandate object
{
"Scheme":"SEPA",
"BankAccountId":"654789321",
"BankReference":"456258",
"Culture":"FR",
"DocumentURL":"https://api.sandbox.mangopay.com/public/mandates/e8a73d/d276ab3002fd4093bcfc567f79035db5/document",
"ReturnURL":"http://www.my-site.com/returnURL/?MandateId=163262377",
"RedirectURL":"https://api.sandbox.mangopay.com/public/mandates/e8a73d/d276ab3002fd4093bcfc567f79035db5/confirmation",
"Id":"654821397",
"CreationDate":1676755397,
"Status":"FAILED",
"UserId":"456328971",
"ExecutionType":"WEB",
"MandateType":"DIRECT_DEBIT",
"Tag":null,
"ResultCode":"001802",
"ResultMessage":"The bank details supplied were incorrect"
}
Direct Debit PayIn object
{
"Id":"123654789",
"CreationDate":1676755459,
"AuthorId":"6549873211",
"CreditedUserId":"211117246",
"Status":"FAILED",
"ExecutionDate":null,
"ChargeDate":1677110400,
"Type":"PAYIN",
"Nature":"REGULAR",
"CreditedWalletId":"32971128737",
"DebitedWalletId":null,
"CreditedFunds":{
"Currency":"EUR",
"Amount":50360
},
"DebitedFunds":{
"Currency":"EUR",
"Amount":50360
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"ResultCode":"001802",
"ResultMessage":"The bank details supplied were incorrect",
"PaymentType":"DIRECT_DEBIT",
"ExecutionType":"DIRECT",
"Tag":"custom meta",
"MandateId":"654821397",
"StatementDescriptor":null
}
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