001806
Error message | The client has cancelled the mandate |
---|---|
Description | The mandate has been canceled by the platform. |
Categories | Mandate |
Causes
This error occurs when the platform cancels the mandate.
What to do
In such cases, the platform needs to create a new mandate if need be, and have the end user confirm it. Otherwise, it will no longer be possible to process direct debit pay-ins.
Example
In the example below, a the response example following a View a Mandate request on a mandate that has been cancelled by the platform.
API Response
{
"Scheme": "SEPA",
"BankAccountId": "151467634",
"BankReference": "MANGOPAY-8TA5P7Z67",
"Culture": "EN",
"DocumentURL": "https://api.sandbox.mangopay.com/public/mandates/e8a73d/4782dc962a724ee09467def2cf4e69fd/document",
"ReturnURL": "http://www.my-site.com/returnURL/?MandateId=156620699",
"RedirectURL": "https://api.sandbox.mangopay.com/public/mandates/e8a73d/4782dc962a724ee09467def2cf4e69fd/confirmation",
"Id": "156620699",
"CreationDate": 1669040333,
"Status": "FAILED",
"UserId": "151452401",
"ExecutionType": "WEB",
"MandateType": "DIRECT_DEBIT",
"Tag": "This is a tag for my mandate",
"ResultCode": "001806",
"ResultMessage": "The client has cancelled the mandate"
}
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