001807
Error message | User has let the mandate session expire without confirming |
---|---|
Description | The mandate wasn’t confirmed and has expired |
Categories | Mandate |
Causes
This error is triggered when the end user doesn’t confirm the mandate within 1 hour after the mandate creation.
What to do
The platform has to create a new mandate request when the end user is available to accept it in a timely manner.
Example
In the example below, the response example following a View a Mandate request on a mandate that has expired.
API response
{
"Scheme": null,
"BankAccountId": "151453487",
"BankReference": null,
"Culture": "FR",
"DocumentURL": "https://api.sandbox.mangopay.com/public/mandates/e8a73d/5b7b0ca367b144d39670be5f76dc1b71/document",
"ReturnURL": "http://www.my-site.com/returnURL/?MandateId=151566839",
"RedirectURL": "https://api.sandbox.mangopay.com/public/mandates/e8a73d/5b7b0ca367b144d39670be5f76dc1b71/confirmation",
"Id": "151566839",
"CreationDate": 1663244376,
"Status": "FAILED",
"UserId": "151452401",
"ExecutionType": "WEB",
"MandateType": "DIRECT_DEBIT",
"Tag": null,
"ResultCode": "001807",
"ResultMessage": "User has let the mandate session expire without confirming"
}
Was this page helpful?