001830
Error message | There are insufficient funds in the bank account |
---|---|
Description | The pay-in failed due to insufficient funds in the bank account. |
Categories | Mandate Direct debit |
Causes
This error occurs when the end user’s bank account doesn’t hold sufficient funds in order for the direct-debit to be processed.
What to do
In such cases, the platform needs to contact its customers and ask them to either:
- Add the necessary funds
- Use another payment method.
Testing
In order to trigger this error in your Sandbox, please follow the following steps:
- Create a user whose
FirstName
is “Penniless” - Make sure to create a Bank Account and a Wallet for this user.
- Create the Mandate for this User and confirm it using the
RedirectURL
- Make a Direct Debit PayIn using all the previous information.
The resulting pay-in fails with the 001830
result code returned:
API Response
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