ResourcesError handlingError codes

1833

Error messageThe Status of this Mandate does not allow for payments
DescriptionThe pay-in failed due to the status of the corresponding mandate.
Categories
Mandate

Direct debit

Causes

This error may occur when the mandate used for the pay-in has a Status other than SUBMITTED or ACTIVE.

What to do

Depending on the status of the mandate, the platform can:

  • Adjust the implementation so that the pay-in can only be made once the mandate is in the relevant status
  • Inform the end user that the mandate is no longer valid and that they should create a new mandate in other to use this payment method.

Example

In the example below, a pay-in was attempted against a canceled mandate.

API Response
1{
2    "Id": "159859056",
3    "CreationDate": 1673541379,
4    "AuthorId": "151452401",
5    "CreditedUserId": "151452401",
6    "Status": "FAILED",
7    "ExecutionDate": null,
8    "ChargeDate": null,
9    "Type": "PAYIN",
10    "Nature": "REGULAR",
11    "CreditedWalletId": "152161972",
12    "DebitedWalletId": null,
13    "CreditedFunds": {
14        "Currency": "EUR",
15        "Amount": 1188
16    },
17    "DebitedFunds": {
18        "Currency": "EUR",
19        "Amount": 1200
20    },
21    "Fees": {
22        "Currency": "EUR",
23        "Amount": 12
24    },
25    "ResultCode": "001833",
26    "ResultMessage": "The Status of this Mandate does not allow for payments",
27    "PaymentType": "DIRECT_DEBIT",
28    "ExecutionType": "DIRECT",
29    "Tag": null,
30    "MandateId": "157354448",
31    "StatementDescriptor": "Nov2016"
32}