001833
Error message | The Status of this Mandate does not allow for payments |
---|---|
Description | The pay-in failed due to the status of the corresponding mandate. |
Categories | Mandate Direct debit |
Causes
This error may occur when the mandate used for the pay-in has a Status
other than SUBMITTED
or ACTIVE
.
What to do
Depending on the status of the mandate, the platform can:
- Adjust the implementation so that the pay-in can only be made once the mandate is in the relevant status
- Inform the end user that the mandate is no longer valid and that they should create a new mandate in other to use this payment method.
Example
In the example below, a pay-in was attempted against a canceled mandate.
API Response
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