001833
Error message | The Status of this Mandate does not allow for payments |
---|---|
Description | The pay-in failed due to the status of the corresponding mandate. |
Categories | Mandate Direct debit |
Causes
This error may occur when the mandate used for the pay-in has a Status
other than SUBMITTED
or ACTIVE
.
What to do
Depending on the status of the mandate, the platform can:
- Adjust the implementation so that the pay-in can only be made once the mandate is in the relevant status
- Inform the end user that the mandate is no longer valid and that they should create a new mandate in other to use this payment method.
Example
In the example below, a pay-in was attempted against a canceled mandate.
API Response
{
"Id": "159859056",
"CreationDate": 1673541379,
"AuthorId": "151452401",
"CreditedUserId": "151452401",
"Status": "FAILED",
"ExecutionDate": null,
"ChargeDate": null,
"Type": "PAYIN",
"Nature": "REGULAR",
"CreditedWalletId": "152161972",
"DebitedWalletId": null,
"CreditedFunds": {
"Currency": "EUR",
"Amount": 1188
},
"DebitedFunds": {
"Currency": "EUR",
"Amount": 1200
},
"Fees": {
"Currency": "EUR",
"Amount": 12
},
"ResultCode": "001833",
"ResultMessage": "The Status of this Mandate does not allow for payments",
"PaymentType": "DIRECT_DEBIT",
"ExecutionType": "DIRECT",
"Tag": null,
"MandateId": "157354448",
"StatementDescriptor": "Nov2016"
}
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