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# 001833

<table>
  <tbody>
    <tr>
      <th class="header">
        Error message
      </th>

      <td class="table-content">
        The Status of this Mandate does not allow for payments
      </td>
    </tr>

    <tr>
      <th class="header">
        Description
      </th>

      <td class="table-content">
        The pay-in failed due to the status of the corresponding mandate.
      </td>
    </tr>

    <tr>
      <th class="header">
        Categories
      </th>

      <td class="table-content">
        Mandate

        \


        Direct debit
      </td>
    </tr>
  </tbody>
</table>

#### Causes

This error may occur when the mandate used for the pay-in has a `Status` other than `SUBMITTED` or `ACTIVE`.

#### What to do

Depending on the status of the mandate, the platform can:

* Adjust the implementation so that the pay-in can only be made once the mandate is in the relevant status
* Inform the end user that the mandate is no longer valid and that they should create a new mandate in other to use this payment method.

#### Example

In the example below, a pay-in was attempted against a canceled mandate.

**`API Response`**

```json API Response
{
    "Id": "159859056",
    "CreationDate": 1673541379,
    "AuthorId": "151452401",
    "CreditedUserId": "151452401",
    "Status": "FAILED",
    "ExecutionDate": null,
    "ChargeDate": null,
    "Type": "PAYIN",
    "Nature": "REGULAR",
    "CreditedWalletId": "152161972",
    "DebitedWalletId": null,
    "CreditedFunds": {
        "Currency": "EUR",
        "Amount": 1188
    },
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 1200
    },
    "Fees": {
        "Currency": "EUR",
        "Amount": 12
    },
    "ResultCode": "001833",
    "ResultMessage": "The Status of this Mandate does not allow for payments",
    "PaymentType": "DIRECT_DEBIT",
    "ExecutionType": "DIRECT",
    "Tag": null,
    "MandateId": "157354448",
    "StatementDescriptor": "Nov2016"
}
```