002981
Error message | The user is not KYC-validated |
---|---|
Description | The user’s KYCLevel does not permit them to take the requested action. |
Categories | User verification Virtual accounts |
Causes
This error occurs when an action or feature requiring KYC verification is attempted for a user who is not KYC verified.
The user’s KYCLevel
value indicates their verification: the REGULAR
value means they have fulfilled all the verification requirements; LIGHT
means they have not or have since been downgraded.
What to do
If this error occurs, you need to verify the user before retrying the action. See the user verification documentation for more information.
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