Error messageThe user is not KYC-validated
DescriptionThe user’s KYCLevel does not permit them to take the requested action.
Categories
User verification
Virtual accounts

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Causes

This error occurs when an action or feature requiring KYC verification is attempted for a user who is not KYC verified. The user’s KYCLevel value indicates their verification: the REGULAR value means they have fulfilled all the verification requirements; LIGHT means they have not or have since been downgraded.

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What to do

If this error occurs, you need to verify the user before retrying the action. See the user verification documentation for more information.