Error messageThe user is not KYC-validated
DescriptionThe user’s KYCLevel does not permit them to take the requested action.
Categories
User verification
Virtual accounts

Causes

This error occurs when an action or feature requiring KYC verification is attempted for a user who is not KYC verified.

The user’s KYCLevel value indicates their verification: the REGULAR value means they have fulfilled all the verification requirements; LIGHT means they have not or have since been downgraded.

What to do

If this error occurs, you need to verify the user before retrying the action. See the user verification documentation for more information.