Error messageBlocked due to the Bank Account User’s KYC limitations (maximum debited or credited amount reached)
DescriptionThe payout has been refused refused because the bank account owner is not verified.
Categories
Payout

User verification

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Causes

This error occurs when the user who is defined as the Owner of the bank account is not verified. Payouts can only be made to verified users.

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What to do

The end user needs to go through the verification process in order to be able to make a payout.

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Example

In the example below, the owner of the bank account targeted by the payout was not verified.
API Response
{
    "Id": "162742468",
    "Tag": "Created using MANGOPAY API Collection Postman",
    "CreationDate": 1676882703,
    "AuthorId": "142036728",
    "CreditedUserId": null,
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 1000
    },
    "CreditedFunds": {
        "Currency": "EUR",
        "Amount": 990
    },
    "Fees": {
        "Currency": "EUR",
        "Amount": 10
    },
    "Status": "FAILED",
    "ResultCode": "002998",
    "ResultMessage": "Blocked due to the Bank Account User's KYC limitations (maximum debited or credited amount reached)",
    "ExecutionDate": null,
    "Type": "PAYOUT",
    "Nature": "REGULAR",
    "CreditedWalletId": null,
    "DebitedWalletId": "162742064",
    "PaymentType": "BANK_WIRE",
    "BankAccountId": "162742332",
    "BankWireRef": "Postman"
}