ResourcesError handlingError codes

002998

Error messageBlocked due to the Bank Account User’s KYC limitations (maximum debited or credited amount reached)
DescriptionThe payout was refused because the Recipient (bank account) owner is not verified.
Categories
Payout

User verification

Causes

This error occurs when the user who is defined as the Owner of the Recipient (bank account) is not verified. Payouts can only be made to verified users.

What to do

The user needs to go through the KYC/KYB verification process to be able to request a payout.

Example

In the example below, the owner of the bank account targeted by the payout was not verified.

API Response
1{
2    "Id": "162742468",
3    "Tag": "Created using MANGOPAY API Collection Postman",
4    "CreationDate": 1676882703,
5    "AuthorId": "142036728",
6    "CreditedUserId": null,
7    "DebitedFunds": {
8        "Currency": "EUR",
9        "Amount": 1000
10    },
11    "CreditedFunds": {
12        "Currency": "EUR",
13        "Amount": 990
14    },
15    "Fees": {
16        "Currency": "EUR",
17        "Amount": 10
18    },
19    "Status": "FAILED",
20    "ResultCode": "002998",
21    "ResultMessage": "Blocked due to the Bank Account User's KYC limitations (maximum debited or credited amount reached)",
22    "ExecutionDate": null,
23    "Type": "PAYOUT",
24    "Nature": "REGULAR",
25    "CreditedWalletId": null,
26    "DebitedWalletId": "162742064",
27    "PaymentType": "BANK_WIRE",
28    "BankAccountId": "162742332",
29    "BankWireRef": "Postman"
30}