004801
Error message | Conversion could not be debited from wallet |
---|---|
Description | The funds could not be withdrawn from the debited wallet. |
Categories | FX |
More information
This error usually occurs when there are conflicting attempts to access the wallet funds.
Causes
This error may be caused by two transactions attempted simultaneously (e.g. two conversions, a transfer and conversion).
What to do
In such cases, use the endpoints List Transactions for a Wallet and View a Wallet on the DebitedWalletId
to understand the recent activity. Retrying the conversion may be possible if there are sufficient funds still in the wallet.
Example
In the following example, two conversions were triggered the same second, causing the debit to fail.
API response - Create an Instant Conversion
{
"Id": "cvr_01HARVG05AZX46TT4FD4AXQKT1",
"Type": "CONVERSION",
"Nature": "REGULAR",
"CreationDate": 1695198740,
"Status": "FAILED",
"AuthorId": "203819421",
"DebitedWalletId": "203819423",
"CreditedWalletId": "203819422",
"DebitedFunds": {
"Currency": "EUR",
"Amount": 79
},
"CreditedFunds": {
"Currency": "GBP",
"Amount": null
},
"ResultCode": "004801",
"ResultMessage": "Conversion could not be debited from wallet",
"ExecutionDate": null,
"ConversionRateResponse": null,
"Tag": "Created using the Mangopay API Postman collection"
}
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