Error messageConversion could not be debited from wallet
DescriptionThe funds could not be withdrawn from the debited wallet.
Categories
FX

​
More information

This error usually occurs when there are conflicting attempts to access the wallet funds.

​
Causes

This error may be caused by two transactions attempted simultaneously (e.g. two conversions, a transfer and conversion).

​
What to do

In such cases, use the endpoints List Transactions for a Wallet and View a Wallet on the DebitedWalletId to understand the recent activity. Retrying the conversion may be possible if there are sufficient funds still in the wallet.

​
Example

In the following example, two conversions were triggered the same second, causing the debit to fail. 
API response - Create an Instant Conversion
{
    "Id": "cvr_01HARVG05AZX46TT4FD4AXQKT1",
    "Type": "CONVERSION",
    "Nature": "REGULAR",
    "CreationDate": 1695198740,
    "Status": "FAILED",
    "AuthorId": "203819421",
    "DebitedWalletId": "203819423",
    "CreditedWalletId": "203819422",
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 79
    },
    "CreditedFunds": {
        "Currency": "GBP",
        "Amount": null
    },
    "ResultCode": "004801",
    "ResultMessage": "Conversion could not be debited from wallet",
    "ExecutionDate": null,
    "ConversionRateResponse": null,
    "Tag": "Created using the Mangopay API Postman collection"
}