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# 004801

<table>
  <tbody>
    <tr>
      <th class="header">
        Error message
      </th>

      <td class="table-content">
        Conversion could not be debited from wallet
      </td>
    </tr>

    <tr>
      <th class="header">
        Description
      </th>

      <td class="table-content">
        The funds could not be withdrawn from the debited wallet.
      </td>
    </tr>

    <tr>
      <th class="header">
        Categories
      </th>

      <td class="table-content">
        FX
      </td>
    </tr>
  </tbody>
</table>

#### More information

This error usually occurs when there are conflicting attempts to access the wallet funds.

#### Causes

This error may be caused by two transactions attempted simultaneously (e.g. two conversions, a transfer and conversion).

#### What to do

In such cases, use the endpoints [List Transactions for a Wallet](/api-reference/transactions/list-transactions-wallet) and [View a Wallet](/api-reference/wallets/view-wallet) on the `DebitedWalletId` to understand the recent activity. Retrying the conversion may be possible if there are sufficient funds still in the wallet.

#### Example

In the following example, two conversions were triggered the same second, causing the debit to fail.

**`API response - Create an Instant Conversion`**

```json API response - Create an Instant Conversion
{
    "Id": "cvr_01HARVG05AZX46TT4FD4AXQKT1",
    "Type": "CONVERSION",
    "Nature": "REGULAR",
    "CreationDate": 1695198740,
    "Status": "FAILED",
    "AuthorId": "203819421",
    "DebitedWalletId": "203819423",
    "CreditedWalletId": "203819422",
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 79
    },
    "CreditedFunds": {
        "Currency": "GBP",
        "Amount": null
    },
    "ResultCode": "004801",
    "ResultMessage": "Conversion could not be debited from wallet",
    "ExecutionDate": null,
    "ConversionRateResponse": null,
    "Tag": "Created using the Mangopay API Postman collection"
}
```