Error messageConversion failed during conversion operation
DescriptionThe funds could not be converted.
Categories
FX

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Causes

This error arises when the FX conversion service is unable to complete the operation.

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What to do

If this case arises:
  • Retry the operation
  • Ensure your platform is configured to allow out of hours conversions

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Example

API response - Create an Instant Conversion
{
    "Id": "cvr_01HAPXRZ2PYPJWG988CFBVK6D4",
    "Type": "CONVERSION",
    "Nature": "REGULAR",
    "CreationDate": 1695134022,
    "Status": "FAILED",
    "AuthorId": "203762586",
    "DebitedWalletId": "203763032",
    "CreditedWalletId": "203765650",
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 79
    },
    "CreditedFunds": {
        "Currency": "GBP",
        "Amount": null
    },
    "ResultCode": "004802",
    "ResultMessage": "Conversion failed during conversion operation",
    "ExecutionDate": null,
    "ConversionRateResponse": null,
    "Tag": "Created using the Mangopay API Postman collection"
}