Error messageConversion failed during conversion operation
DescriptionThe funds could not be converted.
Categories
FX

Causes

This error arises when the FX conversion service is unable to complete the operation.

What to do

If this case arises:

  • Retry the operation
  • Ensure your platform is configured to allow out of hours conversions

Example

API response - Create an Instant Conversion
{
    "Id": "cvr_01HAPXRZ2PYPJWG988CFBVK6D4",
    "Type": "CONVERSION",
    "Nature": "REGULAR",
    "CreationDate": 1695134022,
    "Status": "FAILED",
    "AuthorId": "203762586",
    "DebitedWalletId": "203763032",
    "CreditedWalletId": "203765650",
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 79
    },
    "CreditedFunds": {
        "Currency": "GBP",
        "Amount": null
    },
    "ResultCode": "004802",
    "ResultMessage": "Conversion failed during conversion operation",
    "ExecutionDate": null,
    "ConversionRateResponse": null,
    "Tag": "Created using the Mangopay API Postman collection"
}