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Error messageBalance of client fee wallet unsufficient
DescriptionThe refund failed because the fees exceeds the balance of the Fees Wallet.
Categories
Refund

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Causes

This error occurs when attempting to make a refund with a fees Amount superior to the platform’s Fees Wallet Balance amount.

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What to do

In such cases, platforms can:
  • Wait for their Fees Wallet to be credited again in order to make a new attempt for the refund

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Example

Below the API response after attempting to make a refund while the Fees Wallet didn’t have the necessary funds.
API Response
{
    "Id": "163107946",
    "Tag": "Created using MANGOPAY API Collection Postman",
    "CreationDate": 1677248439,
    "AuthorId": "146476890",
    "CreditedUserId": null,
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 33203
    },
    "CreditedFunds": {
        "Currency": "EUR",
        "Amount": 3303
    },
    "Fees": {
        "Currency": "EUR",
        "Amount": -100
    },
    "Status": "FAILED",
    "ResultCode": "005405",
    "ResultMessage": "Balance of client fee wallet unsufficient",
    "ExecutionDate": null,
    "Type": "PAYOUT",
    "Nature": "REFUND",
    "InitialTransactionId": "163093582",
    "InitialTransactionType": "PAYIN",
    "InitialTransactionNature": "REGULAR",
    "DebitedWalletId": "148968396",
    "CreditedWalletId": null,
    "RefundReason": {
        "RefundReasonMessage": null,
        "RefundReasonType": "INITIALIZED_BY_CLIENT"
    }
}
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