005405
Error message | Balance of client fee wallet unsufficient |
---|---|
Description | The refund failed because the fees exceeds the balance of the Fees Wallet. |
Categories | Refund |
Causes
This error occurs when attempting to make a refund with a fees Amount
superior to the platform’s Fees Wallet Balance
amount.
What to do
In such cases, platforms can:
- Wait for their Fees Wallet to be credited again in order to make a new attempt for the refund
Example
Below the API response after attempting to make a refund while the Fees Wallet didn’t have the necessary funds.
API Response
{
"Id": "163107946",
"Tag": "Created using MANGOPAY API Collection Postman",
"CreationDate": 1677248439,
"AuthorId": "146476890",
"CreditedUserId": null,
"DebitedFunds": {
"Currency": "EUR",
"Amount": 33203
},
"CreditedFunds": {
"Currency": "EUR",
"Amount": 3303
},
"Fees": {
"Currency": "EUR",
"Amount": -100
},
"Status": "FAILED",
"ResultCode": "005405",
"ResultMessage": "Balance of client fee wallet unsufficient",
"ExecutionDate": null,
"Type": "PAYOUT",
"Nature": "REFUND",
"InitialTransactionId": "163093582",
"InitialTransactionType": "PAYIN",
"InitialTransactionNature": "REGULAR",
"DebitedWalletId": "148968396",
"CreditedWalletId": null,
"RefundReason": {
"RefundReasonMessage": null,
"RefundReasonType": "INITIALIZED_BY_CLIENT"
}
}
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