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# 008001

<table>
  <tbody>
    <tr>
      <th class="header">
        Error message
      </th>

      <td class="table-content">
        Counterfeit Card
      </td>
    </tr>

    <tr>
      <th class="header">
        Description
      </th>

      <td class="table-content">
        The pay-in failed because the issuing bank declared the card as a counterfeit.
      </td>
    </tr>

    <tr>
      <th class="header">
        Categories
      </th>

      <td class="table-content">
        Card

        \


        Fraud policy

        \


        Pay-in
      </td>
    </tr>
  </tbody>
</table>

#### What to do

In such cases, if the end user is really who they claim they are, they need to contact their bank to unblock the situation.