ResourcesError handlingError codes

8502

Error messageTransaction refused due to blocked IBAN
DescriptionThe payout cannot be performed because the target IBAN bank account is blocked.
Categories
Payout

Fraud policy

Causes

This error is triggered when attempting to make a payout to an IBAN bank account that has been blocked by Mangopay’s teams.

What to do

In such cases, the user can create a different bank account which is authorized.

If there seems to be no reason for the bank account to be blocked, platforms can contact Mangopay’s Support team to review the situation.

Example

In the example below, a payout was made to a blocked IBAN bank account.

API Response
1{
2    "ModeRequested":"STANDARD",
3    "ModeApplied":"STANDARD",
4    "FallbackReason":null,
5    "EndToEndId":"c01850e7acd541609396c07813bb6b74",
6    "Id":"6659050",
7    "Tag":"Custom",
8    "CreationDate":1677150103,
9    "AuthorId":"6659044",
10    "CreditedUserId":null,
11    "DebitedFunds":{
12        "Currency":"EUR",
13        "Amount":4900
14    },
15    "CreditedFunds":{
16        "Currency":"EUR",
17        "Amount":4900
18    },
19    "Fees":{
20        "Currency":"EUR",
21        "Amount":0
22    },
23    "Status":"FAILED",
24    "ResultCode":"008502",
25    "ResultMessage":"Transaction refused due to blocked IBAN",
26    "ExecutionDate":null,
27    "Type":"PAYOUT",
28    "Nature":"REGULAR",
29    "CreditedWalletId":null,
30    "DebitedWalletId":"6659045",
31    "PaymentType":"BANK_WIRE",
32    "BankAccountId":"6659049",
33    "BankWireRef":"Ref 4648614"
34}