> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.mangopay.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.mangopay.com/_mcp/server.

# 008511

<table>
  <tbody>
    <tr>
      <th class="header">
        Error message
      </th>

      <td class="table-content">
        The 3DS authentification has failed due to supplementary security checks
      </td>
    </tr>

    <tr>
      <th class="header">
        Description
      </th>

      <td class="table-content">
        The pay-in failed due to supplementary security checks preventing 3DS authentication.
      </td>
    </tr>

    <tr>
      <th class="header">
        Categories
      </th>

      <td class="table-content">
        Fraud policy

        \


        3DSecure
      </td>
    </tr>
  </tbody>
</table>

### What to do

In such cases, end users can try again later and/or with another payment method.

#### Example

**`API Response`**

```json API Response
{
    "Id":"3352283337",
    "Tag":"Custom meta",
    "CreationDate":1678192668,
    "AuthorId":"1141033332",
    "CreditedUserId":"1993333597",
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":2000
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":2000
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"008511",
    "ResultMessage":"The 3DS authentification has failed due to supplementary security checks",
    "ExecutionDate":null,
    "Type":"PAYIN",
    "Nature":"REGULAR",
    "CreditedWalletId":"3352012310",
    "DebitedWalletId":null,
    "PaymentType":"CARD",
    "ExecutionType":"WEB",
    "RedirectURL":"https://RedirectURL",
    "ReturnURL":"https://ReturnURL",
    "TemplateURL":"https://TemplateURL",
    "CardType":"CB_VISA_MASTERCARD",
    "Culture":"EN",
    "SecureMode":"DEFAULT",
    "Billing":{
        "FirstName":null,
        "LastName":null,
        "Address":{
            "AddressLine1":null,
            "AddressLine2":null,
            "City":null,
            "Region":null,
            "PostalCode":null,
            "Country":null
        }
    },
    "Shipping":{
        "FirstName":null,
        "LastName":null,
        "Address":{
            "AddressLine1":null,
            "AddressLine2":null,
            "City":null,
            "Region":null,
            "PostalCode":null,
            "Country":null
        }
    },
    "StatementDescriptor":null
}
```