Error messageTransaction refused due to blocked GB account
DescriptionThe payout cannot be performed because the target GB bank account is blocked.
Categories
Payout

Fraud policy

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Causes

This error is triggered when attempting to make a payout to a GB bank account that has been blocked by Mangopay’s teams.

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What to do

In such cases, the user can create a different bank account which is authorized. If there seems to be no reason for the bank account to be blocked, platforms can contact Mangopay’s Support team to review the situation.

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Example

In the example below, a payout was made to a blocked GB bank account.
API Response
{
    "ModeRequested":"STANDARD",
    "ModeApplied":"STANDARD",
    "FallbackReason":null,
    "EndToEndId":"a26f32ddc7da46849878d7ad9557378b",
    "Id":"6658662",
    "Tag":"Custom meta",
    "CreationDate":1677146900,
    "AuthorId":"6658648",
    "CreditedUserId":null,
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":4900
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":4900
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"008516",
    "ResultMessage":"Transaction refused due to blocked GB account",
    "ExecutionDate":null,
    "Type":"PAYOUT",
    "Nature":"REGULAR",
    "CreditedWalletId":null,
    "DebitedWalletId":"6658649",
    "PaymentType":"BANK_WIRE",
    "BankAccountId":"6658660",
    "BankWireRef":"Ref156489"
}