008516
Error message | Transaction refused due to blocked GB account |
---|---|
Description | The payout cannot be performed because the target GB bank account is blocked. |
Categories | Payout Fraud policy |
Causes
This error is triggered when attempting to make a payout to a GB bank account that has been blocked by Mangopay’s teams.
What to do
In such cases, the user can create a different bank account which is authorized.
If there seems to be no reason for the bank account to be blocked, platforms can contact Mangopay’s Support team to review the situation.
Example
In the example below, a payout was made to a blocked GB bank account.
API Response
{
"ModeRequested":"STANDARD",
"ModeApplied":"STANDARD",
"FallbackReason":null,
"EndToEndId":"a26f32ddc7da46849878d7ad9557378b",
"Id":"6658662",
"Tag":"Custom meta",
"CreationDate":1677146900,
"AuthorId":"6658648",
"CreditedUserId":null,
"DebitedFunds":{
"Currency":"EUR",
"Amount":4900
},
"CreditedFunds":{
"Currency":"EUR",
"Amount":4900
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"Status":"FAILED",
"ResultCode":"008516",
"ResultMessage":"Transaction refused due to blocked GB account",
"ExecutionDate":null,
"Type":"PAYOUT",
"Nature":"REGULAR",
"CreditedWalletId":null,
"DebitedWalletId":"6658649",
"PaymentType":"BANK_WIRE",
"BankAccountId":"6658660",
"BankWireRef":"Ref156489"
}
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