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Error messageWallet blocked by Fraud policy
DescriptionThe wallet has been blocked because it doesn’t comply with Mangopay’s anti-fraud rules.
Categories
Fraud policy

Wallet

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Causes

This error occurs when a wallet was blocked by Mangopay’s team because of fraudulent behavior or a compliance risk is suspected.

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Example

This error can be found on any transaction involving the blocked wallet. In the example below, the API response when attempting to make a Create a Payout call from a blocked wallet.
API Response
{
    "ModeRequested":null,
    "ModeApplied":"NONE",
    "FallbackReason":null,
    "EndToEndId":"ebc86bgsdg4544dafb1f18b82e69f4d90",
    "Id":"3348174446",
    "Tag":"Custom",
    "CreationDate":1678096292,
    "AuthorId":"1686444564",
    "CreditedUserId":null,
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":3294
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":3294
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"008600",
    "ResultMessage":"Wallet blocked by Fraud policy",
    "ExecutionDate":null,
    "Type":"PAYOUT",
    "Nature":"REGULAR",
    "CreditedWalletId":null,
    "DebitedWalletId":"1686444568",
    "PaymentType":"BANK_WIRE",
    "BankAccountId":"1720684447",
    "BankWireRef":null
}