009199
Error message | PSP technical error |
---|---|
Description | The pay-in failed due to a technical error linked to the PSP. |
Categories | Pay-in |
Causes
This error may occur when:
- Card is not supported by Mangopay
- Amount is higher than the maximum amount per transaction
- Operation doesn’t fit the platform’s Mangopay account settings
- Use of a non-3DSecure test card for a payment that requires 3DSecure
- The Client’s technical email is more than 40 characters long.
Example
API Response
{
"Id":"334555553",
"Tag":"Custom meta",
"CreationDate":1678085370,
"AuthorId":"2046884555",
"CreditedUserId":"2046884555",
"DebitedFunds":{
"Currency":"EUR",
"Amount":2010
},
"CreditedFunds":{
"Currency":"EUR",
"Amount":2010
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"Status":"FAILED",
"ResultCode":"009199",
"ResultMessage":"PSP technical error",
"ExecutionDate":null,
"Type":"PAYIN",
"Nature":"REGULAR",
"CreditedWalletId":"2046886666",
"DebitedWalletId":null,
"PaymentType":"CARD",
"ExecutionType":"DIRECT",
"SecureMode":"DEFAULT",
"CardId":"3347333299",
"SecureModeReturnURL":"https://return url",
"SecureModeRedirectURL":null,
"SecureModeNeeded":false,
"Culture":"FR",
"SecurityInfo":{
"AVSResult":"NO_CHECK"
},
"StatementDescriptor":"542514449",
"BrowserInfo":{
"AcceptHeader":"*/*",
"JavaEnabled":false,
"Language":"fr-FR",
"ColorDepth":32,
"ScreenHeight":2177,
"ScreenWidth":1080,
"TimeZoneOffset":60,
"UserAgent":"user agent",
"JavascriptEnabled":true
},
"IpAddress":"IPV6",
"Requested3DSVersion":"V2_1",
"Applied3DSVersion":"V2_1",
"RecurringPayinRegistrationId":null
}
Testing
This error can be tested in Sandbox by using the 33394
value for the debited funds Amount
parameter. After clicking on the RedirectURL
, viewing the pay-in will display the 009199 error as in the example below.
API response
{
"Id": "193083958",
"Tag": "Created using Mangopay API Collection Postman",
"CreationDate": 1686214068,
"AuthorId": "192822811",
"CreditedUserId": "192822811",
"DebitedFunds": {
"Currency": "EUR",
"Amount": 33394
},
"CreditedFunds": {
"Currency": "EUR",
"Amount": 32394
},
"Fees": {
"Currency": "EUR",
"Amount": 1000
},
"Status": "FAILED",
"ResultCode": "009199",
"ResultMessage": "PSP technical error",
"ExecutionDate": null,
"Type": "PAYIN",
"Nature": "REGULAR",
"CreditedWalletId": "192822814",
"DebitedWalletId": null,
"PaymentType": "CARD",
"ExecutionType": "WEB",
"RedirectURL": "https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=9e1a7f4a393743808403412017f486da&transactionId=193083958&token=1XFzi05OPIWB9tmvd3221686214069109",
"ReturnURL": "https://mangopay.com/docs/please-ignore?transactionId=193083958",
"TemplateURL": "https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=9e1a7f4a393743808403412017f486da&transactionId=193083958",
"CardType": "CB_VISA_MASTERCARD",
"Culture": "EN",
"SecureMode": "DEFAULT",
"Billing": {
"FirstName": "Norval",
"LastName": "Gerlach",
"Address": {
"AddressLine1": "7973 Hayes Islands",
"AddressLine2": "Runolfsson Dale",
"City": "Paris",
"Region": "Ile-de-France",
"PostalCode": "75001",
"Country": "FR"
}
},
"Shipping": {
"FirstName": "Norval",
"LastName": "Gerlach",
"Address": {
"AddressLine1": "7973 Hayes Islands",
"AddressLine2": "Runolfsson Dale",
"City": "Paris",
"Region": "Ile-de-France",
"PostalCode": "75001",
"Country": "FR"
}
},
"StatementDescriptor": null
}
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