Error messageBank technical error
DescriptionThe Bank has denied the payment for unknown reasons.
Categories
Pay-in

Example

API Response
{

    "Id":"78815559",

    "Tag":"custom meta",

    "CreationDate":1574158525,

    "AuthorId":"788094405",

    "CreditedUserId":"53644464",

    "DebitedFunds":{

        "Currency":"EUR",

        "Amount":2400

    },

    "CreditedFunds":{

        "Currency":"EUR",

        "Amount":2400

    },

    "Fees":{

        "Currency":"EUR",

        "Amount":0

    },

    "Status":"FAILED",

    "ResultCode":"009499",

    "ResultMessage":"Bank technical error",

    "ExecutionDate":null,

    "Type":"PAYIN",

    "Nature":"REGULAR",

    "CreditedWalletId":"784492207",

    "DebitedWalletId":null,

    "PaymentType":"CARD",

    "ExecutionType":"DIRECT",

    "SecureMode":"FORCE",

    "CardId":"788112118",

    "SecureModeReturnURL":"http://returnurl",

    "SecureModeRedirectURL":null,

    "SecureModeNeeded":false,

    "Culture":"EN",

    "SecurityInfo":{

        "AVSResult":"NO_CHECK"

    },

    "StatementDescriptor":"Mangopay",

    "BrowserInfo":null,

    "IpAddress":null,

    "Requested3DSVersion":null,

    "Applied3DSVersion":null,

    "RecurringPayinRegistrationId":null

}

Testing

This error can be tested in Sandbox by using the 33391 value for the debited funds Amount parameter. After clicking on the RedirectURL, viewing the pay-in will display the 009499 error as in the example below.

API response
{

    "Id": "193084620",

    "Tag": "Created using Mangopay API Collection Postman",

    "CreationDate": 1686214552,

    "AuthorId": "192822811",

    "CreditedUserId": "192822811",

    "DebitedFunds": {

        "Currency": "EUR",

        "Amount": 33391

    },

    "CreditedFunds": {

        "Currency": "EUR",

        "Amount": 32391

    },

    "Fees": {

        "Currency": "EUR",

        "Amount": 1000

    },

    "Status": "FAILED",

    "ResultCode": "009499",

    "ResultMessage": "Bank technical error",

    "ExecutionDate": null,

    "Type": "PAYIN",

    "Nature": "REGULAR",

    "CreditedWalletId": "192822814",

    "DebitedWalletId": null,

    "PaymentType": "CARD",

    "ExecutionType": "WEB",

    "RedirectURL": "https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=9ed6b0b27bf04eaeba394276d281bf44&transactionId=193084620&token=1xAZQ1vnRzgy53FeX2201686214553104",

    "ReturnURL": "https://mangopay.com/docs/please-ignore?transactionId=193084620",

    "TemplateURL": "https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=9ed6b0b27bf04eaeba394276d281bf44&transactionId=193084620",

    "CardType": "CB_VISA_MASTERCARD",

    "Culture": "EN",

    "SecureMode": "DEFAULT",

    "Billing": {

        "FirstName": "Norval",

        "LastName": "Gerlach",

        "Address": {

            "AddressLine1": "7973 Hayes Islands",

            "AddressLine2": "Runolfsson Dale",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "Shipping": {

        "FirstName": "Norval",

        "LastName": "Gerlach",

        "Address": {

            "AddressLine1": "7973 Hayes Islands",

            "AddressLine2": "Runolfsson Dale",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "StatementDescriptor": null

}