ResourcesError handlingError codes

101101

Error messageTransaction refused by the bank (Do not honor)
DescriptionThe transaction has been refused due to restrictions on the issuing bank side.
Categories
Refused transaction

Causes

This error may occur when:

  • There aren’t sufficient funds on the bank account.
  • The maximum amount spent per month has been reached on this card.
  • The maximum amount spent on the internet per month has been reached on this card.

What to do

In such cases, end users can:

  • Retry the transaction.
  • Check their card expiry date and bank limits
  • Contact their bank for more information regarding the refusal.