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# 101104

<table>
  <tbody>
    <tr>
      <th class="header">
        Error message
      </th>

      <td class="table-content">
        Transaction refused by the bank (card limit reached)
      </td>
    </tr>

    <tr>
      <th class="header">
        Description
      </th>

      <td class="table-content">
        The card limit has been reached.
      </td>
    </tr>

    <tr>
      <th class="header">
        Categories
      </th>

      <td class="table-content">
        Pay-in

        \


        Refused transaction
      </td>
    </tr>
  </tbody>
</table>

#### Causes

This error occurs when the cardholder’s bank refuses the payment because the card limit has been reached.

#### What to do

In such cases, end users can:

* Retry the payment once the limit is reset
* Contact their bank to have more information or have the limit raised
* Try another payment method.