Error messageMaximum number of attempts reached
DescriptionThe pay-in is blocked due to too many attempts for the same transaction.
Categories

Refused transaction

Pay-in

Causes

The banking system recorded too many attempts for the same transaction and blocked the payment as a security measure.

Example

API Response
{

    "Id":"3339654448",

    "Tag":"Custom meta",

    "CreationDate":1677861511,

    "AuthorId":"73444510",

    "CreditedUserId":"6344458",

    "DebitedFunds":{

        "Currency":"EUR",

        "Amount":938

    },

    "CreditedFunds":{

        "Currency":"EUR",

        "Amount":938

    },

    "Fees":{

        "Currency":"EUR",

        "Amount":0

    },

    "Status":"FAILED",

    "ResultCode":"101111",

    "ResultMessage":"Maximum number of attempts reached",

    "ExecutionDate":null,

    "Type":"PAYIN",

    "Nature":"REGULAR",

    "CreditedWalletId":"644459",

    "DebitedWalletId":null,

    "PaymentType":"APPLEPAY",

    "ExecutionType":"DIRECT",

    "SecureMode":null,

    "CardId":null,

    "SecureModeReturnURL":null,

    "SecureModeRedirectURL":null,

    "SecureModeNeeded":false,

    "Culture":null,

    "SecurityInfo":{

        "AVSResult":"NO_CHECK"

    },

    "StatementDescriptor":"Nov2020",

    "BrowserInfo":null,

    "IpAddress":null,

    "Billing":null,

    "Shipping":null,

    "Requested3DSVersion":null,

    "Applied3DSVersion":null,

    "RecurringPayinRegistrationId":null

}

Testing

This error can be tested in Sandbox by using the 33338 value for the debited funds Amount parameter. After clicking on the RedirectURL, viewing the pay-in will display the 101111 error as in the example below.

API response
{

    "Id": "193082715",

    "Tag": "Created using Mangopay API Collection Postman",

    "CreationDate": 1686213063,

    "AuthorId": "192822811",

    "CreditedUserId": "192822811",

    "DebitedFunds": {

        "Currency": "EUR",

        "Amount": 33338

    },

    "CreditedFunds": {

        "Currency": "EUR",

        "Amount": 32338

    },

    "Fees": {

        "Currency": "EUR",

        "Amount": 1000

    },

    "Status": "FAILED",

    "ResultCode": "101111",

    "ResultMessage": "Maximum number of attempts reached",

    "ExecutionDate": null,

    "Type": "PAYIN",

    "Nature": "REGULAR",

    "CreditedWalletId": "192822814",

    "DebitedWalletId": null,

    "PaymentType": "CARD",

    "ExecutionType": "WEB",

    "RedirectURL": "https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=92f66d3e6b664d4b9317dd7496d9400b&transactionId=193082715&token=1JaMVN6kk72nuUtWE3051686213063218",

    "ReturnURL": "https://mangopay.com/docs/please-ignore?transactionId=193082715",

    "TemplateURL": "https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=92f66d3e6b664d4b9317dd7496d9400b&transactionId=193082715",

    "CardType": "CB_VISA_MASTERCARD",

    "Culture": "EN",

    "SecureMode": "DEFAULT",

    "Billing": {

        "FirstName": "Norval",

        "LastName": "Gerlach",

        "Address": {

            "AddressLine1": "7973 Hayes Islands",

            "AddressLine2": "Runolfsson Dale",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "Shipping": {

        "FirstName": "Norval",

        "LastName": "Gerlach",

        "Address": {

            "AddressLine1": "7973 Hayes Islands",

            "AddressLine2": "Runolfsson Dale",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "StatementDescriptor": null

}