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Error messageDebit limit exceeded
DescriptionThe spent amount limit set by the bank has been reached.
Categories
Refused transaction

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What to do

In such cases, end users can
  • Contact their bank to adjust the number of daily transactions.
  • Use another payment method.

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Example

API Response
{
    "Id":"335295644",
    "Tag":"Custom meta",
    "CreationDate":1678203660,
    "AuthorId":"320664881",
    "CreditedUserId":"3205166881",
    "DebitedFunds":{
        "Currency":"GBP",
        "Amount":1199
    },
    "CreditedFunds":{
        "Currency":"GBP",
        "Amount":1199
    },
    "Fees":{
        "Currency":"GBP",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"101115",
    "ResultMessage":"Debit limit exceeded",
    "ExecutionDate":null,
    "Type":"PAYIN",
    "Nature":"REGULAR",
    "CreditedWalletId":"3205116685",
    "DebitedWalletId":null,
    "PaymentType":"CARD",
    "ExecutionType":"DIRECT",
    "SecureMode":"DEFAULT",
    "CardId":"3205114921",
    "SecureModeReturnURL":"https://ReturnURL",
    "SecureModeRedirectURL":null,
    "SecureModeNeeded":false,
    "Culture":"EN",
    "SecurityInfo":{
        "AVSResult":"NO_CHECK"
    },
    "StatementDescriptor":"5436638846",
    "BrowserInfo":{
        "AcceptHeader":"*/*",
        "JavaEnabled":false,
        "Language":"en",
        "ColorDepth":32,
        "ScreenHeight":2208,
        "ScreenWidth":1242,
        "TimeZoneOffset":0,
        "UserAgent":"io iPhone9,4",
        "JavascriptEnabled":true
    },
    "IpAddress":"148.252.133.122",
    "Requested3DSVersion":"V2_1",
    "Applied3DSVersion":"V2_1",
    "RecurringPayinRegistrationId":null
}

​
Testing

This error can be tested in Sandbox by using the 33361 value for the debited funds Amount parameter. After clicking on the RedirectURL, viewing the pay-in will display the 101115 error as in the example below.
API response
{
    "Id": "193082928",
    "Tag": "Created using Mangopay API Collection Postman",
    "CreationDate": 1686213271,
    "AuthorId": "192822811",
    "CreditedUserId": "192822811",
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 33361
    },
    "CreditedFunds": {
        "Currency": "EUR",
        "Amount": 32361
    },
    "Fees": {
        "Currency": "EUR",
        "Amount": 1000
    },
    "Status": "FAILED",
    "ResultCode": "101115",
    "ResultMessage": "Debit limit exceeded",
    "ExecutionDate": null,
    "Type": "PAYIN",
    "Nature": "REGULAR",
    "CreditedWalletId": "192822814",
    "DebitedWalletId": null,
    "PaymentType": "CARD",
    "ExecutionType": "WEB",
    "RedirectURL": "https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=4c13437d147b44cab49ea270fc7b0adb&transactionId=193082928&token=1kaZeuzggGZ134j1S2281686213271816",
    "ReturnURL": "https://docs.mangopay.com/please-ignore?transactionId=193082928",
    "TemplateURL": "https://api.sandbox.mangopay.com/Content/PaylineTemplateWidget?rp=4c13437d147b44cab49ea270fc7b0adb&transactionId=193082928",
    "CardType": "CB_VISA_MASTERCARD",
    "Culture": "EN",
    "SecureMode": "DEFAULT",
    "Billing": {
        "FirstName": "Norval",
        "LastName": "Gerlach",
        "Address": {
            "AddressLine1": "7973 Hayes Islands",
            "AddressLine2": "Runolfsson Dale",
            "City": "Paris",
            "Region": "Île-de-France",
            "PostalCode": "75001",
            "Country": "FR"
        }
    },
    "Shipping": {
        "FirstName": "Norval",
        "LastName": "Gerlach",
        "Address": {
            "AddressLine1": "7973 Hayes Islands",
            "AddressLine2": "Runolfsson Dale",
            "City": "Paris",
            "Region": "Île-de-France",
            "PostalCode": "75001",
            "Country": "FR"
        }
    },
    "StatementDescriptor": null
}
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