ResourcesError handlingError codes

101399

Error messageSecure mode: 3DSecure authentication is not available
DescriptionThe 3DSecure feature is not available.
Categories
3DSecure

Pay-in

Card

Causes

This error may occur when:

  • Disruptions on the authentication servers of the card issuing bank.
  • The 3DS2 feature is not activated for the end user’s card.
  • The currency of the transaction is not compatible with the 3DS2 protocol.

Example

In the example below, the direct card pay-in failed because the 3DS feature is not available for the card used.

API Response
1{
2    "Id": "162953959",
3    "Tag": "Created using MANGOPAY API Collection Postman",
4    "CreationDate": 1677145084,
5    "AuthorId": "142036728",
6    "CreditedUserId": "142036728",
7    "DebitedFunds": {
8        "Currency": "GBP",
9        "Amount": 9909
10    },
11    "CreditedFunds": {
12        "Currency": "GBP",
13        "Amount": 9809
14    },
15    "Fees": {
16        "Currency": "GBP",
17        "Amount": 100
18    },
19    "Status": "FAILED",
20    "ResultCode": "101399",
21    "ResultMessage": "Secure mode: 3DSecure authentication is not available",
22    "ExecutionDate": null,
23    "Type": "PAYIN",
24    "Nature": "REGULAR",
25    "CreditedWalletId": "150014739",
26    "DebitedWalletId": null,
27    "PaymentType": "CARD",
28    "ExecutionType": "DIRECT",
29    "SecureMode": "DEFAULT",
30    "CardId": "162953727",
31    "SecureModeReturnURL": null,
32    "SecureModeRedirectURL": null,
33    "SecureModeNeeded": false,
34    "Culture": "EN",
35    "SecurityInfo": {
36        "AVSResult": "NO_CHECK"
37    },
38    "StatementDescriptor": "MANGOPAY",
39    "BrowserInfo": {
40        "AcceptHeader": "text/html, application/xhtml+xml, application/xml;q=0.9, /;q=0.8",
41        "JavaEnabled": true,
42        "Language": "FR-FR",
43        "ColorDepth": 4,
44        "ScreenHeight": 1800,
45        "ScreenWidth": 400,
46        "TimeZoneOffset": 60,
47        "UserAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 13_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148",
48        "JavascriptEnabled": true
49    },
50    "IpAddress": "efa6:3987:3d08:1378:1847:c93b:9dc8:7a27",
51    "Billing": {
52        "FirstName": "Raven",
53        "LastName": "Bernhard",
54        "Address": {
55            "AddressLine1": "268 Schinner Orchard",
56            "AddressLine2": "Elmer Port",
57            "City": "Paris",
58            "Region": "Île-de-France",
59            "PostalCode": "65400",
60            "Country": "FR"
61        }
62    },
63    "Shipping": {
64        "FirstName": "Pearline",
65        "LastName": "Wilkinson",
66        "Address": {
67            "AddressLine1": "34642 Mason Gateway",
68            "AddressLine2": "Mertz Courts",
69            "City": "Paris",
70            "Region": "Île-de-France",
71            "PostalCode": "75001",
72            "Country": "FR"
73        }
74    },
75    "Requested3DSVersion": null,
76    "Applied3DSVersion": null,
77    "RecurringPayinRegistrationId": null
78}