Error messageSecure mode: 3DSecure authentication is not available
DescriptionThe 3DSecure feature is not available.
Categories

3DSecure

Pay-in

Card

Causes

This error may occur when:

  • Disruptions on the authentication servers of the card issuing bank.
  • The 3DS2 feature is not activated for the end user’s card.
  • The currency of the transaction is not compatible with the 3DS2 protocol.

Example

In the example below, the direct card pay-in failed because the 3DS feature is not available for the card used.

API Response
{

    "Id": "162953959",

    "Tag": "Created using MANGOPAY API Collection Postman",

    "CreationDate": 1677145084,

    "AuthorId": "142036728",

    "CreditedUserId": "142036728",

    "DebitedFunds": {

        "Currency": "GBP",

        "Amount": 9909

    },

    "CreditedFunds": {

        "Currency": "GBP",

        "Amount": 9809

    },

    "Fees": {

        "Currency": "GBP",

        "Amount": 100

    },

    "Status": "FAILED",

    "ResultCode": "101399",

    "ResultMessage": "Secure mode: 3DSecure authentication is not available",

    "ExecutionDate": null,

    "Type": "PAYIN",

    "Nature": "REGULAR",

    "CreditedWalletId": "150014739",

    "DebitedWalletId": null,

    "PaymentType": "CARD",

    "ExecutionType": "DIRECT",

    "SecureMode": "DEFAULT",

    "CardId": "162953727",

    "SecureModeReturnURL": null,

    "SecureModeRedirectURL": null,

    "SecureModeNeeded": false,

    "Culture": "EN",

    "SecurityInfo": {

        "AVSResult": "NO_CHECK"

    },

    "StatementDescriptor": "MANGOPAY",

    "BrowserInfo": {

        "AcceptHeader": "text/html, application/xhtml+xml, application/xml;q=0.9, /;q=0.8",

        "JavaEnabled": true,

        "Language": "FR-FR",

        "ColorDepth": 4,

        "ScreenHeight": 1800,

        "ScreenWidth": 400,

        "TimeZoneOffset": 60,

        "UserAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 13_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148",

        "JavascriptEnabled": true

    },

    "IpAddress": "efa6:3987:3d08:1378:1847:c93b:9dc8:7a27",

    "Billing": {

        "FirstName": "Raven",

        "LastName": "Bernhard",

        "Address": {

            "AddressLine1": "268 Schinner Orchard",

            "AddressLine2": "Elmer Port",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "65400",

            "Country": "FR"

        }

    },

    "Shipping": {

        "FirstName": "Pearline",

        "LastName": "Wilkinson",

        "Address": {

            "AddressLine1": "34642 Mason Gateway",

            "AddressLine2": "Mertz Courts",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "Requested3DSVersion": null,

    "Applied3DSVersion": null,

    "RecurringPayinRegistrationId": null

}