101399 | Mangopay docs

Error message	Secure mode: 3DSecure authentication is not available
Description	The 3DSecure feature is not available.
Categories	3DSecure Pay-in Card

Causes

This error may occur when:

Disruptions on the authentication servers of the card issuing bank.
The 3DS2 feature is not activated for the end user’s card.
The currency of the transaction is not compatible with the 3DS2 protocol.

Example

In the example below, the direct card pay-in failed because the 3DS feature is not available for the card used.

API Response

{
    "Id": "162953959",
    "Tag": "Created using MANGOPAY API Collection Postman",
    "CreationDate": 1677145084,
    "AuthorId": "142036728",
    "CreditedUserId": "142036728",
    "DebitedFunds": {
        "Currency": "GBP",
        "Amount": 9909
    },
    "CreditedFunds": {
        "Currency": "GBP",
        "Amount": 9809
    },
    "Fees": {
        "Currency": "GBP",
        "Amount": 100
    },
    "Status": "FAILED",
    "ResultCode": "101399",
    "ResultMessage": "Secure mode: 3DSecure authentication is not available",
    "ExecutionDate": null,
    "Type": "PAYIN",
    "Nature": "REGULAR",
    "CreditedWalletId": "150014739",
    "DebitedWalletId": null,
    "PaymentType": "CARD",
    "ExecutionType": "DIRECT",
    "SecureMode": "DEFAULT",
    "CardId": "162953727",
    "SecureModeReturnURL": null,
    "SecureModeRedirectURL": null,
    "SecureModeNeeded": false,
    "Culture": "EN",
    "SecurityInfo": {
        "AVSResult": "NO_CHECK"
    },
    "StatementDescriptor": "MANGOPAY",
    "BrowserInfo": {
        "AcceptHeader": "text/html, application/xhtml+xml, application/xml;q=0.9, /;q=0.8",
        "JavaEnabled": true,
        "Language": "FR-FR",
        "ColorDepth": 4,
        "ScreenHeight": 1800,
        "ScreenWidth": 400,
        "TimeZoneOffset": 60,
        "UserAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 13_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148",
        "JavascriptEnabled": true
    },
    "IpAddress": "efa6:3987:3d08:1378:1847:c93b:9dc8:7a27",
    "Billing": {
        "FirstName": "Raven",
        "LastName": "Bernhard",
        "Address": {
            "AddressLine1": "268 Schinner Orchard",
            "AddressLine2": "Elmer Port",
            "City": "Paris",
            "Region": "Île-de-France",
            "PostalCode": "65400",
            "Country": "FR"
        }
    },
    "Shipping": {
        "FirstName": "Pearline",
        "LastName": "Wilkinson",
        "Address": {
            "AddressLine1": "34642 Mason Gateway",
            "AddressLine2": "Mertz Courts",
            "City": "Paris",
            "Region": "Île-de-France",
            "PostalCode": "75001",
            "Country": "FR"
        }
    },
    "Requested3DSVersion": null,
    "Applied3DSVersion": null,
    "RecurringPayinRegistrationId": null
}