101410
Error message | The card is not active |
---|---|
Description | The card has been disabled on Mangopay and can no longer be used. |
Categories | Card Pay-in |
Causes
This error is triggered when attempting to process a payment with an Active
parameter set to false
.
The card can be set to inactive if:
- The end user did not perform a successful pay-in within 24 hours after the registration.
- There is an implementation issue and the card was deactivated before the payment could be processed.
What to do
In such cases, end users need to register their card again on the platform.
Example
In the example below, a direct card pay-in was attempted with an inactive card.
API Response
{
"Id": "156279887",
"Tag": "Created using MANGOPAY API Collection Postman",
"CreationDate": 1668596490,
"AuthorId": "146476890",
"CreditedUserId": "146476890",
"DebitedFunds": {
"Currency": "EUR",
"Amount": 11000
},
"CreditedFunds": {
"Currency": "EUR",
"Amount": 10900
},
"Fees": {
"Currency": "EUR",
"Amount": 100
},
"Status": "FAILED",
"ResultCode": "101410",
"ResultMessage": "This card is not active",
"ExecutionDate": null,
"Type": "PAYIN",
"Nature": "REGULAR",
"CreditedWalletId": "148968396",
"DebitedWalletId": null,
"PaymentType": "CARD",
"ExecutionType": "DIRECT",
"SecureMode": "FORCE",
"CardId": "156279265",
"SecureModeReturnURL": null,
"SecureModeRedirectURL": null,
"SecureModeNeeded": false,
"Culture": "FR",
"SecurityInfo": {
"AVSResult": "NO_CHECK"
},
"StatementDescriptor": "MANGOPAY",
"BrowserInfo": {
"AcceptHeader": "text/html, application/xhtml+xml, application/xml;q=0.9, /;q=0.8",
"JavaEnabled": true,
"Language": "FR-FR",
"ColorDepth": 4,
"ScreenHeight": 1800,
"ScreenWidth": 400,
"TimeZoneOffset": 60,
"UserAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 13_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148",
"JavascriptEnabled": true
},
"IpAddress": "be60:c8d6:70ee:dc14:32ae:05fd:8cbc:dc14",
"Billing": {
"FirstName": "Nat",
"LastName": "Romanova",
"Address": {
"AddressLine1": "Avenger Tour",
"AddressLine2": "The Loop",
"City": "Paris",
"Region": "Ile de France",
"PostalCode": "75001",
"Country": "FR"
}
},
"Shipping": {
"FirstName": "Nat",
"LastName": "Romanova",
"Address": {
"AddressLine1": "Avenger Tour",
"AddressLine2": "The Loop",
"City": "Paris",
"Region": "Ile de France",
"PostalCode": "75001",
"Country": "FR"
}
},
"Requested3DSVersion": null,
"Applied3DSVersion": null,
"RecurringPayinRegistrationId": null
}
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