Error messageThe associated bank account is not active
DescriptionThe bank account targeted by the payout is inactive.
Categories
Payout

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Causes

This error may occur when attempting to make a payout to a bank account whose Active parameter value is set to false.

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What to do

In such cases, a new Bank Account needs to be created by the platform, as it is not possible to set the Active parameter value back to true.

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Example

In the example below, a payout to an inactive bank account was made.
API Response
{
    "Id": "po_b_01JMC3R2ASSNV2B2J228T598JT",
    "Tag": "Created using Mangopay API Postman Collection",
    "CreationDate": 1739868342,
    "AuthorId": "user_m_01JKWYDT94N91CW572D7QNNYRP",
    "CreditedUserId": null,
    "DebitedFunds": {
        "Currency": "EUR",
        "Amount": 2673
    },
    "CreditedFunds": {
        "Currency": "EUR",
        "Amount": 2646
    },
    "Fees": {
        "Currency": "EUR",
        "Amount": 27
    },
    "Status": "FAILED",
    "ResultCode": "121006",
    "ResultMessage": "The associated bank account is not active",
    "ExecutionDate": null,
    "Type": "PAYOUT",
    "Nature": "REGULAR",
    "CreditedWalletId": null,
    "DebitedWalletId": "wlt_m_01JMAAKGM0VCBCQ5V4DB3EZPER",
    "PaymentType": "BANK_WIRE",
    "BankAccountId": "bankacc_m_01JMCR5Y5BZJQR60J4DFYJNSNR",
    "BankWireRef": "Example123",
    "ModeRequested": null,
    "ModeApplied": "PENDING_RESPONSE",
    "FallbackReason": null,
    "EndToEndId": "ba3d947cc1714d62ab33798d8ce12a71",
    "PaymentRef": null
}