The associated bank account is not active |
The bank account targeted by the payout is inactive. |
Payout |
Causes
This error may occur when attempting to make a payout to a bank account whose Active
parameter value is set to false
.
What to do
In such cases, a new Bank Account needs to be created by the platform, as it is not possible to set the Active
parameter value back to true
.
Example
In the example below, a payout to an inactive bank account was made.
{
"Id": "po_b_01JMC3R2ASSNV2B2J228T598JT",
"Tag": "Created using Mangopay API Postman Collection",
"CreationDate": 1739868342,
"AuthorId": "user_m_01JKWYDT94N91CW572D7QNNYRP",
"CreditedUserId": null,
"DebitedFunds": {
"Currency": "EUR",
"Amount": 2673
},
"CreditedFunds": {
"Currency": "EUR",
"Amount": 2646
},
"Fees": {
"Currency": "EUR",
"Amount": 27
},
"Status": "FAILED",
"ResultCode": "121006",
"ResultMessage": "The associated bank account is not active",
"ExecutionDate": null,
"Type": "PAYOUT",
"Nature": "REGULAR",
"CreditedWalletId": null,
"DebitedWalletId": "wlt_m_01JMAAKGM0VCBCQ5V4DB3EZPER",
"PaymentType": "BANK_WIRE",
"BankAccountId": "bankacc_m_01JMCR5Y5BZJQR60J4DFYJNSNR",
"BankWireRef": "Example123",
"ModeRequested": null,
"ModeApplied": "PENDING_RESPONSE",
"FallbackReason": null,
"EndToEndId": "ba3d947cc1714d62ab33798d8ce12a71",
"PaymentRef": null
}