130004
Error message | The user is blocked by Fraud policy |
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Description | The instant payment is refused because the user has been blocked by Mangopay’s anti-fraud policy. |
Categories | Instant payment Payout |
Additional information
Mangopay’s teams may block users for reasons of suspected fraudulent behavior or compliance risk.
Causes
This error may occur when attempting to make an instant payout to a user whose outflows are blocked.
What to do
In such cases, the platform can take advantage of the View a User Regulatory Status endpoint to know more about the reasons why the end user is blocked. From there, actions can be taken based on the returned ActionCode
.
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