> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.mangopay.com/guides/users/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.mangopay.com/_mcp/server.

# Users

## Docs

- [Introduction and types](https://docs.mangopay.com/guides/users/types.md): How your user community maps on to Mangopay’s user types, from private individuals to businesses, as well as non-profits and sole proprietors.
- [Categories](https://docs.mangopay.com/guides/users/categories.md): How Mangopay's system of Payer and Owner categories enables efficiency and security for your users: required information, permitted actions, plus details on the Platform category.
- [Blocked users](https://docs.mangopay.com/guides/users/blocked-users.md): Understand Mangopay’s criteria and processes for blocking users, including the reasons why and steps you can take to get them unblocked.
- [Country restrictions](https://docs.mangopay.com/guides/users/country-restrictions.md): Understand Mangopay’s country-specific restrictions, refusing funds based on origin and preventing the creation of users, bank accounts, and payouts.
- [Terms and conditions](https://docs.mangopay.com/guides/users/terms.md)
- [Privacy](https://docs.mangopay.com/guides/users/privacy.md)
- [Inactive users](https://docs.mangopay.com/guides/users/inactivity.md): Mangopay’s policy on inactive accounts (also called dormant accounts) and inactivity fees