> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mangopay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Company information and documents

> Information and documents required to verify your platform during onboarding

During the [initial onboarding process](/onboarding), your platform will be required to provide information and documents relating to your company. The <a href="https://hub.mangopay.com/" target="_blank">Mangopay Dashboard</a> guides you through the necessary steps.

As a regulated payment services provider (PSP), we are required to perform due diligence checks to:

* Verify your identity and business activity
* Assess risk and regulatory obligations
* Ensure your account is configured correctly and securely

## Information and documents required

The information and documents required may depend slightly on your platform’s business model, geographical scope, and industry.

Mangopay requires information relating to:

<table>
  <thead>
    <tr>
      <th class="header">Actor</th>
      <th class="header">Description</th>
      <th class="header">Information required</th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td class="table-content">
        Your company
      </td>

      <td class="table-content">
        The company operating your platform, which is the app or website integrating Mangopay to handle payments.
      </td>

      <td class="table-content">
        Basic registration details, industry and business activity, geographical scope, processing volumes (current and forecasted), platform URL (if live), etc.
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Legal representative
      </td>

      <td class="table-content">
        The legal representative is an individual authorized to sign the contract on behalf of your company and engage Mangopay as a partner. You must register one such person with Mangopay, whose identity will be verified.
      </td>

      <td class="table-content">
        Name, address, contact details, nationality, date and place of birth, percentage ownership of your company.
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Beneficial owners
      </td>

      <td class="table-content">
        Individuals owning more than 10% of the company, either directly or indirectly (via one or more intermediary holding company).
      </td>

      <td class="table-content">
        Name, address, contact details, nationality, date and place of birth, percentage ownership of your company.
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Intermediary holding companies (as applicable)
      </td>

      <td class="table-content">
        Legal entities between your company and any beneficial owners.
      </td>

      <td class="table-content">
        Basic registration details (plus documents below).
      </td>
    </tr>
  </tbody>
</table>

## Documents required

Mangopay also requires documents relating to the actors above. Some requirements may depend on your platform’s industry or business model. See also the [note on translations](#note-on-translations) below.

### Your company

Relating to your company itself:

<table>
  <thead>
    <tr>
      <th class="header">Document</th>
      <th class="header">Necessity</th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td class="table-content">
        Proof of registration, issued within the last 3 months – accepted documents are the same as [those for end users](https://docs.mangopay.com/guides/users/verification/requirements/kyb-local), depending on the country of incorporation
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Articles of association, signed and up to date – accepted documents are the same as [those for end users](https://docs.mangopay.com/guides/users/verification/requirements/kyb-local), depending on the country of incorporation
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Extract from the national registry of beneficial owners, issued within the last 3 months
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Shareholding structure chart, signed and dated, showing the direct ownership of the company, all intermediaries, and all declared beneficial owners
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Bank statement of the account used for billing purposes
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Evidence of the origin of funds/capital to assess the description of business activity – example evidence can be income statements, operating cash flow statements, dividends from shareholders or subsidiaries, bank statements, financial or audit or tax reports, etc.
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Workflow diagram showing implementation of Mangopay’s wallet payment system
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Your platform’s terms and conditions accepted by your users
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Platform’s seller relationship policy
      </td>

      <td class="table-content">
        Required for all marketplace platforms
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Mock-up or screenshots of your platform’s website or mobile app
      </td>

      <td class="table-content">
        Required if website or mobile app not live
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Sworn declaration form provided by Mangopay, completed and signed by the legal representative within the last 3 months
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Curriculum vitae (CV) of the declared legal representative
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        AML/CTF questionnaire
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Minutes of the last general meeting
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Platform’s anti-fraud policy
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Platform’s age control procedure
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Pitch deck
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Platform’s AML policy
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Proof of regulation
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Due diligence questionnaire (provided by Mangopay)
      </td>

      <td class="table-content">
        Required depending on platform’s business model
      </td>
    </tr>
  </tbody>
</table>

### Legal representative

For the declared individual:

<table>
  <thead>
    <tr>
      <th class="header">Document</th>
      <th class="header">Necessity</th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td class="table-content">
        Identity proof – accepted forms of ID are the same as those for end users
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Proof of address, dated within the last 3 months – examples include utilities (water, electricity, gas, etc.) or telephone bill, tax certificate, household insurance, confirmation of real estate ownership, residential registration form
      </td>

      <td class="table-content">
        Mandatory
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Criminal record, issued within the last 3 months
      </td>

      <td class="table-content">
        Required depending on the platform’s business model
      </td>
    </tr>
  </tbody>
</table>

### Beneficial owners

For each individual:

<table>
  <thead>
    <tr>
      <th class="header">Document</th>
      <th class="header">Necessity</th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td class="table-content">
        Identity proof – accepted forms of ID are the same as [those for end users](https://docs.mangopay.com/guides/users/verification/requirements/id-accepted#accepted-identity-documents)
      </td>

      <td class="table-content">
        Mandatory for each
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Proof of address, dated within the last 3 months – examples include utilities (water, electricity, gas, etc.) or telephone bill, tax certificate, household insurance, confirmation of real estate ownership, residential registration form
      </td>

      <td class="table-content">
        Mandatory for each
      </td>
    </tr>
  </tbody>
</table>

### Intermediary holding companies

For each intermediary in the shareholding structure chart document:

<table>
  <thead>
    <tr>
      <th class="header">Document</th>
      <th class="header">Necessity</th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td class="table-content">
        Articles of association, signed and up to date – accepted documents are the same as [those for end users](https://docs.mangopay.com/guides/users/verification/requirements/kyb-local), depending on the country of incorporation.
      </td>

      <td class="table-content">
        Mandatory for each
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Proof of registration, issued within the last 3 months – accepted documents are the same as [those for end users](https://docs.mangopay.com/guides/users/verification/requirements/kyb-local), depending on the country of incorporation.
      </td>

      <td class="table-content">
        Mandatory for each
      </td>
    </tr>

    <tr>
      <td class="table-content">
        Extract from the national registry of beneficial owners, issued within the last 3 months.
      </td>

      <td class="table-content">
        Mandatory for each
      </td>
    </tr>
  </tbody>
</table>

### Note on translations

Company documents are generally accepted in the following languages:

* Dutch
* English
* French
* German
* Italian
* Portuguese
* Spanish

If the original document is not in one of these languages, a translation to English or French is required.

If the document is a **registration proof** or **articles of association**, the translation must be certified (and signed) by a sworn translator who has been appointed by the legal authorities to provide official translations.

Mangopay reserves the right to request a certified sworn translation in other cases if deemed necessary.

Identity documents do not need to be translated.
