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# API - Feb 3, 2026

## Added

### ActionCode 008715 for blocked users requiring KYC/KYB verification

The `ActionCode` value `008715` has been added to the [GET View the Regulatory Status of a User](/api-reference/user-regulatory-status/view-user-regulatory-status) endpoint to indicate that the User must complete KYC/KYB verification to be unblocked.

If a User has this `ActionCode`, they must complete [KYC/KYB verification](/guides/users/verification) by providing the required information and documents, either via the [hosted KYC/KYB solution](/guides/users/verification/hosted) or the API-only solution.

The user is unblocked automatically once they obtain the `KYCLevel` of `REGULAR` by successfully completing the KYC/KYB verification process, provided they are not blocked for another reason.

If the user is not automatically unblocked after being KYC/KYB verified, please check the [GET View the Regulatory Status of a User](/api-reference/user-regulatory-status/view-user-regulatory-status) endpoint and if no `ActionCode` is returned then contact Support [via the Dashboard](https://hub.mangopay.com/).

Read more about [blocked users](/guides/users/blocked-users) **→**