| Error message | The initial transaction occured less than 7 days ago |
|---|---|
| Description | A direct debit pay-in cannot be refunded within 7 calendar days of the pay-in CreationDate. |
| Categories | Refund Direct debit |
Causes
This error is triggered on a pay-in refund if the initial pay-in’sPaymentType is DIRECT_DEBIT and its CreationDate was in the last 7 full calendar days.
This limitation exists because of the possibility of late failures on direct debit pay-ins, which may occur on a successful pay-in.
What to do
Platforms must wait until the 8th day following the day of the pay-in’sCreationDate before initiating a refund for a direct debit pay-in.