001832
Error message | The payment has been cancelled |
---|---|
Description | The pay-in failed because the end user canceled it. |
Categories | Mandate Direct debit |
Causes
This error occurs when end users contacted their bank to cancel the pay-in.
What to do
In such cases, platforms need to contact their customer to know more about the cancellation.
Example
This error is returned on the Direct Debit PayIn object.
API Response
{
"Id":"334844459",
"CreationDate":1678093060,
"AuthorId":"440944434",
"CreditedUserId":"15233444",
"Status":"FAILED",
"ExecutionDate":null,
"ChargeDate":1678320000,
"Type":"PAYIN",
"Nature":"REGULAR",
"CreditedWalletId":"446444219",
"DebitedWalletId":null,
"CreditedFunds":{
"Currency":"EUR",
"Amount":180000
},
"DebitedFunds":{
"Currency":"EUR",
"Amount":180000
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"ResultCode":"001832",
"ResultMessage":"The payment has been cancelled",
"PaymentType":"DIRECT_DEBIT",
"ExecutionType":"DIRECT",
"Tag":"custom meta",
"MandateId":"4411544471",
"StatementDescriptor":"Nov2020"
}
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