002703
Error message | Refused due to user’s UserCategory: PAYER |
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Description | The action was refused because it is only permitted if the user is an OWNER. |
Categories | User category Virtual accounts |
Causes
This error occurs when a Payer user requests an action reserved for Owner users (see Categories).
What to do
A Payer can become an Owner by:
- Providing the necessary information and accepting Mangopay’s terms and conditions
- Enrolling in SCA For further guidance, see the SCA on users guide.
In the case of user-owned virtual accounts, the user must also be KYC verified. See the virtual accounts guide for more details.