Error messageTransaction refused by the bank (Amount limit)
DescriptionThe card has reached the amount limit set by the issuing bank.
Categories
Refused transaction

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Causes

This error may occur when:

  • There aren’t sufficient funds on the bank account.
  • The maximum amount to authorize preauthorizations is reached on the bank’s side. This limit is specific to preauthorizations.
  • The maximum amount spent per month has been reached on this card.
  • The maximum amount spent on the internet per month has been reached on this card.

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What to do

In such cases, end users can:

  • Retry the transaction.
  • Check their bank limits.
  • Contact their bank for more information regarding the refusal.

​
Testing

It is possible to test this error by using the 33351 value for the debited funds Amount parameter.

Request exemple
{

    "AuthorId": "146476890",

    "CreditedUserId": "146476890",

    "CreditedWalletId": "148968396",

    "DebitedFunds": {

        "Currency": "EUR",

        "Amount": 33351

    },

    "Fees": {

        "Currency": "EUR",

        "Amount": 0

    },

    "SecureModeReturnURL": "https://docs.mangopay.com/please-ignore",

    "CardId": "156285393",

    "StatementDescriptor": "MANGOPAY",

    "Billing": {

        "FirstName": "{{$randomFirstName}}",

        "LastName": "{{$randomLastName}}",

        "Address": {

            "AddressLine1": "{{$randomStreetAddress}}",

            "AddressLine2": "{{$randomStreetName}}",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "Shipping": {

        "FirstName": "{{$randomFirstName}}",

        "LastName": "{{$randomLastName}}",

        "Address": {

            "AddressLine1": "{{$randomStreetAddress}}",

            "AddressLine2": "{{$randomStreetName}}",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "Tag": "Created using MANGOPAY API Collection Postman",

    "Culture": "EN",

    "IpAddress": "{{$randomIPV6}}",

    "BrowserInfo": {

        "AcceptHeader": "text/html, application/xhtml+xml, application/xml;q=0.9, /;q=0.8",

        "JavaEnabled": true,

        "Language": "FR-FR",

        "ColorDepth": 4,

        "ScreenHeight": 1800,

        "ScreenWidth": 400,

        "TimeZoneOffset": 60,

        "UserAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 13_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148",

        "JavascriptEnabled": true       

    }

}
API Response
{

    "Id": "160736297",

    "Tag": "Created using MANGOPAY API Collection Postman",

    "CreationDate": 1674555251,

    "AuthorId": "146476890",

    "CreditedUserId": "146476890",

    "DebitedFunds": {

        "Currency": "EUR",

        "Amount": 33351

    },

    "CreditedFunds": {

        "Currency": "EUR",

        "Amount": 33351

    },

    "Fees": {

        "Currency": "EUR",

        "Amount": 0

    },

    "Status": "FAILED",

    "ResultCode": "101102",

    "ResultMessage": "Transaction refused by the bank (Amount limit)",

    "ExecutionDate": null,

    "Type": "PAYIN",

    "Nature": "REGULAR",

    "CreditedWalletId": "148968396",

    "DebitedWalletId": null,

    "PaymentType": "CARD",

    "ExecutionType": "DIRECT",

    "SecureMode": "DEFAULT",

    "CardId": "156285393",

    "SecureModeReturnURL": "https://docs.mangopay.com/please-ignore?transactionId=160736297",

    "SecureModeRedirectURL": null,

    "SecureModeNeeded": false,

    "Culture": "EN",

    "SecurityInfo": {

        "AVSResult": "NO_CHECK"

    },

    "StatementDescriptor": "MANGOPAY",

    "BrowserInfo": {

        "AcceptHeader": "text/html, application/xhtml+xml, application/xml;q=0.9, /;q=0.8",

        "JavaEnabled": true,

        "Language": "FR-FR",

        "ColorDepth": 4,

        "ScreenHeight": 1800,

        "ScreenWidth": 400,

        "TimeZoneOffset": 60,

        "UserAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 13_6_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148",

        "JavascriptEnabled": true

    },

    "IpAddress": "a9f5:2bc8:ba4d:3e25:7663:b03b:6b89:c357",

    "Billing": {

        "FirstName": "Alba",

        "LastName": "Adams",

        "Address": {

            "AddressLine1": "802 Douglas River",

            "AddressLine2": "Schoen Points",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "Shipping": {

        "FirstName": "Golden",

        "LastName": "Barton",

        "Address": {

            "AddressLine1": "7408 Lambert Centers",

            "AddressLine2": "Bergnaum Extensions",

            "City": "Paris",

            "Region": "Ile-de-France",

            "PostalCode": "75001",

            "Country": "FR"

        }

    },

    "Requested3DSVersion": null,

    "Applied3DSVersion": "V2_1",

    "RecurringPayinRegistrationId": null

}

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