ResourcesError handlingError codes

101102

Error messageTransaction refused by the bank (Amount limit)
DescriptionThe card has reached the amount limit set by the issuing bank.
Categories
Refused transaction

Causes

This error may occur when:

  • There aren’t sufficient funds on the bank account.
  • The maximum amount to authorize preauthorizations is reached on the bank’s side. This limit is specific to preauthorizations.
  • The maximum amount spent per month has been reached on this card.
  • The maximum amount spent on the internet per month has been reached on this card.

What to do

In such cases, end users can:

  • Retry the transaction.
  • Check their bank limits.
  • Contact their bank for more information regarding the refusal.