Error messageThe 3DS authentification has failed due to supplementary security checks
DescriptionThe pay-in failed due to supplementary security checks preventing 3DS authentication.
Categories

Fraud policy

3DSecure

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What to do

In such cases, end users can try again later and/or with another payment method.

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Example

API Response
{
    "Id":"3352283337",
    "Tag":"Custom meta",
    "CreationDate":1678192668,
    "AuthorId":"1141033332",
    "CreditedUserId":"1993333597",
    "DebitedFunds":{
        "Currency":"EUR",
        "Amount":2000
    },
    "CreditedFunds":{
        "Currency":"EUR",
        "Amount":2000
    },
    "Fees":{
        "Currency":"EUR",
        "Amount":0
    },
    "Status":"FAILED",
    "ResultCode":"008511",
    "ResultMessage":"The 3DS authentification has failed due to supplementary security checks",
    "ExecutionDate":null,
    "Type":"PAYIN",
    "Nature":"REGULAR",
    "CreditedWalletId":"3352012310",
    "DebitedWalletId":null,
    "PaymentType":"CARD",
    "ExecutionType":"WEB",
    "RedirectURL":"https://RedirectURL",
    "ReturnURL":"https://ReturnURL",
    "TemplateURL":"https://TemplateURL",
    "CardType":"CB_VISA_MASTERCARD",
    "Culture":"EN",
    "SecureMode":"DEFAULT",
    "Billing":{
        "FirstName":null,
        "LastName":null,
        "Address":{
            "AddressLine1":null,
            "AddressLine2":null,
            "City":null,
            "Region":null,
            "PostalCode":null,
            "Country":null
        }
    },
    "Shipping":{
        "FirstName":null,
        "LastName":null,
        "Address":{
            "AddressLine1":null,
            "AddressLine2":null,
            "City":null,
            "Region":null,
            "PostalCode":null,
            "Country":null
        }
    },
    "StatementDescriptor":null
}