8511

Error messageThe 3DS authentification has failed due to supplementary security checks
DescriptionThe pay-in failed due to supplementary security checks preventing 3DS authentication.
Categories
Fraud policy

3DSecure

What to do

In such cases, end users can try again later and/or with another payment method.

Example

API Response
1{
2 "Id":"3352283337",
3 "Tag":"Custom meta",
4 "CreationDate":1678192668,
5 "AuthorId":"1141033332",
6 "CreditedUserId":"1993333597",
7 "DebitedFunds":{
8 "Currency":"EUR",
9 "Amount":2000
10 },
11 "CreditedFunds":{
12 "Currency":"EUR",
13 "Amount":2000
14 },
15 "Fees":{
16 "Currency":"EUR",
17 "Amount":0
18 },
19 "Status":"FAILED",
20 "ResultCode":"008511",
21 "ResultMessage":"The 3DS authentification has failed due to supplementary security checks",
22 "ExecutionDate":null,
23 "Type":"PAYIN",
24 "Nature":"REGULAR",
25 "CreditedWalletId":"3352012310",
26 "DebitedWalletId":null,
27 "PaymentType":"CARD",
28 "ExecutionType":"WEB",
29 "RedirectURL":"https://RedirectURL",
30 "ReturnURL":"https://ReturnURL",
31 "TemplateURL":"https://TemplateURL",
32 "CardType":"CB_VISA_MASTERCARD",
33 "Culture":"EN",
34 "SecureMode":"DEFAULT",
35 "Billing":{
36 "FirstName":null,
37 "LastName":null,
38 "Address":{
39 "AddressLine1":null,
40 "AddressLine2":null,
41 "City":null,
42 "Region":null,
43 "PostalCode":null,
44 "Country":null
45 }
46 },
47 "Shipping":{
48 "FirstName":null,
49 "LastName":null,
50 "Address":{
51 "AddressLine1":null,
52 "AddressLine2":null,
53 "City":null,
54 "Region":null,
55 "PostalCode":null,
56 "Country":null
57 }
58 },
59 "StatementDescriptor":null
60}