ResourcesError handlingError codes
8511
| Error message | The 3DS authentification has failed due to supplementary security checks |
|---|---|
| Description | The pay-in failed due to supplementary security checks preventing 3DS authentication. |
| Categories | Fraud policy 3DSecure |
What to do
In such cases, end users can try again later and/or with another payment method.
Example
API Response
1 { 2 "Id":"3352283337", 3 "Tag":"Custom meta", 4 "CreationDate":1678192668, 5 "AuthorId":"1141033332", 6 "CreditedUserId":"1993333597", 7 "DebitedFunds":{ 8 "Currency":"EUR", 9 "Amount":2000 10 }, 11 "CreditedFunds":{ 12 "Currency":"EUR", 13 "Amount":2000 14 }, 15 "Fees":{ 16 "Currency":"EUR", 17 "Amount":0 18 }, 19 "Status":"FAILED", 20 "ResultCode":"008511", 21 "ResultMessage":"The 3DS authentification has failed due to supplementary security checks", 22 "ExecutionDate":null, 23 "Type":"PAYIN", 24 "Nature":"REGULAR", 25 "CreditedWalletId":"3352012310", 26 "DebitedWalletId":null, 27 "PaymentType":"CARD", 28 "ExecutionType":"WEB", 29 "RedirectURL":"https://RedirectURL", 30 "ReturnURL":"https://ReturnURL", 31 "TemplateURL":"https://TemplateURL", 32 "CardType":"CB_VISA_MASTERCARD", 33 "Culture":"EN", 34 "SecureMode":"DEFAULT", 35 "Billing":{ 36 "FirstName":null, 37 "LastName":null, 38 "Address":{ 39 "AddressLine1":null, 40 "AddressLine2":null, 41 "City":null, 42 "Region":null, 43 "PostalCode":null, 44 "Country":null 45 } 46 }, 47 "Shipping":{ 48 "FirstName":null, 49 "LastName":null, 50 "Address":{ 51 "AddressLine1":null, 52 "AddressLine2":null, 53 "City":null, 54 "Region":null, 55 "PostalCode":null, 56 "Country":null 57 } 58 }, 59 "StatementDescriptor":null 60 }