ResourcesError handlingError codes

101106

Error messageThe card is inactive
DescriptionThe pay-in failed because the card is inactive according to the issuing bank.
Categories
Pay-in

Card

Causes

This error occurs when the card is inactive according to the issuing bank.

What to do

In such cases, end users can:

  • Reactivate their card if they are the ones who set it as inactive.
  • Contact their bank to solve this issue if their card is supposed to be active.

Example

In the example below, the API Response when making a Create a Direct Card PayIn with an inactive card.

API Response
1{
2    "Id":"333444055",
3    "Tag":"custom meta",
4    "CreationDate":1677859841,
5    "AuthorId":"44445922",
6    "CreditedUserId":"444445922",
7    "DebitedFunds":{
8        "Currency":"EUR",
9        "Amount":2849
10    },
11    "CreditedFunds":{
12        "Currency":"EUR",
13        "Amount":2849
14    },
15    "Fees":{
16        "Currency":"EUR",
17        "Amount":0
18    },
19    "Status":"FAILED",
20    "ResultCode":"101106",
21    "ResultMessage":"The card is inactive",
22    "ExecutionDate":null,
23    "Type":"PAYIN",
24    "Nature":"REGULAR",
25    "CreditedWalletId":"937044444",
26    "DebitedWalletId":null,
27    "PaymentType":"CARD",
28    "ExecutionType":"DIRECT",
29    "SecureMode":"DEFAULT",
30    "CardId":"1961444917",
31    "SecureModeReturnURL":"https://returnurl",
32    "SecureModeRedirectURL":null,
33    "SecureModeNeeded":false,
34    "Culture":"FR",
35    "SecurityInfo":{
36        "AVSResult":"NO_CHECK"
37    },
38    "StatementDescriptor":"Nov2020",
39    "BrowserInfo":{
40        "AcceptHeader":"*/*",
41        "JavaEnabled":false,
42        "Language":"fr-FR",
43        "ColorDepth":32,
44        "ScreenHeight":1465,
45        "ScreenWidth":720,
46        "TimeZoneOffset":60,
47        "UserAgent":"agent",
48        "JavascriptEnabled":true
49    },
50    "IpAddress":"IPv6",
51    "Requested3DSVersion":"V2_1",
52    "Applied3DSVersion":"V2_1",
53    "RecurringPayinRegistrationId":null
54}