101106
Error message | The card is inactive |
---|---|
Description | The pay-in failed because the card is inactive according to the issuing bank. |
Categories | Pay-in Card |
Causes
This error occurs when the card is inactive according to the issuing bank.
What to do
In such cases, end users can:
- Reactivate their card if they are the ones who set it as inactive.
- Contact their bank to solve this issue if their card is supposed to be active.
Example
In the example below, the API Response when making a Create a Direct Card PayIn with an inactive card.
API Response
{
"Id":"333444055",
"Tag":"custom meta",
"CreationDate":1677859841,
"AuthorId":"44445922",
"CreditedUserId":"444445922",
"DebitedFunds":{
"Currency":"EUR",
"Amount":2849
},
"CreditedFunds":{
"Currency":"EUR",
"Amount":2849
},
"Fees":{
"Currency":"EUR",
"Amount":0
},
"Status":"FAILED",
"ResultCode":"101106",
"ResultMessage":"The card is inactive",
"ExecutionDate":null,
"Type":"PAYIN",
"Nature":"REGULAR",
"CreditedWalletId":"937044444",
"DebitedWalletId":null,
"PaymentType":"CARD",
"ExecutionType":"DIRECT",
"SecureMode":"DEFAULT",
"CardId":"1961444917",
"SecureModeReturnURL":"https://returnurl",
"SecureModeRedirectURL":null,
"SecureModeNeeded":false,
"Culture":"FR",
"SecurityInfo":{
"AVSResult":"NO_CHECK"
},
"StatementDescriptor":"Nov2020",
"BrowserInfo":{
"AcceptHeader":"*/*",
"JavaEnabled":false,
"Language":"fr-FR",
"ColorDepth":32,
"ScreenHeight":1465,
"ScreenWidth":720,
"TimeZoneOffset":60,
"UserAgent":"agent",
"JavascriptEnabled":true
},
"IpAddress":"IPv6",
"Requested3DSVersion":"V2_1",
"Applied3DSVersion":"V2_1",
"RecurringPayinRegistrationId":null
}
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