ResourcesError handlingError codes

101305

Error messageSecureMode: Soft decline
DescriptionStrong customer authentication is required in order to be able to proceed to the payment due to soft decline.
Categories
3DSecure

Pay-in

Card

Additional information

The soft decline is the implemented behavior on ACS (i.e., authentication server of the card issuing bank) to refuse an authorization done without a preliminary authentication.

Causes

This error may be triggered when the end user’s issuing bank requests strong customer authentication.

Example

API Response
1{
2    "Id":"3352614447",
3    "Tag":"Custom meta",
4    "CreationDate":1678197945,
5    "AuthorId":"2933944432",
6    "CreditedUserId":"293394442",
7    "DebitedFunds":{
8        "Currency":"EUR",
9        "Amount":2689
10    },
11    "CreditedFunds":{
12        "Currency":"EUR",
13        "Amount":2689
14    },
15    "Fees":{
16        "Currency":"EUR",
17        "Amount":0
18    },
19    "Status":"FAILED",
20    "ResultCode":"101305",
21    "ResultMessage":"Soft decline",
22    "ExecutionDate":null,
23    "Type":"PAYIN",
24    "Nature":"REGULAR",
25    "CreditedWalletId":"2933945151",
26    "DebitedWalletId":null,
27    "PaymentType":"CARD",
28    "ExecutionType":"DIRECT",
29    "SecureMode":"FORCE",
30    "CardId":"3165236613",
31    "SecureModeReturnURL":"https://Returnurl",
32    "SecureModeRedirectURL":null,
33    "SecureModeNeeded":false,
34    "Culture":"EN",
35    "SecurityInfo":{
36        "AVSResult":"NO_CHECK"
37    },
38    "StatementDescriptor":"Descriptor",
39    "BrowserInfo":{
40        "AcceptHeader":"*/*",
41        "JavaEnabled":false,
42        "Language":"en",
43        "ColorDepth":32,
44        "ScreenHeight":2556,
45        "ScreenWidth":1179,
46        "TimeZoneOffset":60,
47        "UserAgent":"ios-useragent",
48        "JavascriptEnabled":true
49    },
50    "IpAddress":"IPV6",
51    "Requested3DSVersion":"V2_1",
52    "Applied3DSVersion":"V2_1",
53    "RecurringPayinRegistrationId":null
54}