Customising bank statement references (direct debit direct)

• You have the ability to add a custom statement descriptor (or reference) for each PayIn – this can be specified via the StatementDescriptor field in the PayIn object
• The StatementDescriptor field can be up to 100 characters long, and can only include alphanumeric characters or spaces. This field is however entirely optional and can be left blank
• The information shown on the bank statement is made up of two elements – the name of your account (specified when creating your account) and the optional statement descriptor payin reference. A full example is as follows:

  GC re MANGOPAY ClientName StatementDescriptor

• You should be aware however that each bank handles this information differently – some may show less or none of the reference and we have no control over this – we continue to work with our partners to improve this