Overview
User management
- Users
- User regulatory status
- User e-money
User verification
- User data format
- KYC documents
- UBO declarations
Wallets
- User wallets
- Client wallets
Cards
- Card registrations
- Cards
- Metadata
- Card validations
Card pay-ins
- Direct card pay-ins
- Recurring card pay-ins
- Preauthorizations
- Deposit preauthorizations
- Web card pay-ins
Banking pay-ins
- Bank wires
- Virtual IBAN
- Direct debits
- Web direct debits
APM pay-ins
- Apple Pay
- Bancontact
- BLIK
- Giropay
- Google Pay
- iDEAL
- Klarna
- MB WAY
- Multibanco
- Payconiq
- PayPal
- Satispay
- Swish
- TWINT
Transfers
- Transfers
Refunds
- Refunds
Disputes
- Disputes
- Dispute documents
- Repudiations
- Dispute settlement
Payouts
- Bank accounts
- Payouts
FX conversions
- Conversion rates
- Quotes
- Conversions
Transactions
- Transactions
Helpers
- API responses
- Country authorizations
- Webhooks
- Events
- Reports
Platform account
- Client
- Dashboard permissions
Submit a Dispute Document
{
"Status": "VALIDATION_ASKED"
}
{
"DisputeId": "159102965",
"Type": "DELIVERY_PROOF",
"Id": "159188418",
"Tag": null,
"CreationDate": 1672655973,
"ProcessedDate": null,
"Status": "VALIDATION_ASKED",
"RefusedReasonType": null,
"RefusedReasonMessage": null
}
Path parameters
The unique identifier of the dispute.
The unique identifier of the dispute document.
Body parameters
Allowed values: VALIDATION_ASKED
The status of the dispute document.
Responses
The unique identifier of the dispute.
Returned values: DELIVERY_PROOF, INVOICE, REFUND_PROOF, USER_CORRESPONDANCE, USER_ACCEPTANCE_PROOF, PRODUCT_REPLACEMENT_PROOF, OTHER
The type of the dispute document.
The unique identifier of the object.
Max. length: 255 characters
Custom data that you can add to this object.
The date and time at which the object was created.
The date and time at which the document was processed by Mangopay’s team.
Returned values: CREATED, VALIDATION_ASKED, VALIDATED, REFUSED, OUT_OF_DATE
The status of the dispute document.
Returned values: DOCUMENT_DO_NOT_MATCH_USER_DATA, DOCUMENT_FALSIFIED, DOCUMENT_HAS_EXPIRED, DOCUMENT_INCOMPLETE, DOCUMENT_MISSING, DOCUMENT_NOT_ACCEPTED, DOCUMENT_UNREADABLE, SPECIFIC_CASE, UNDERAGE_PERSON
The reason for the dispute document refusal. See the
Max. length: 255 characters
Default value: null
Additional information about why the KYC Document was refused, provided by Mangopay’s team.
{
"DisputeId": "159102965",
"Type": "DELIVERY_PROOF",
"Id": "159188418",
"Tag": null,
"CreationDate": 1672655973,
"ProcessedDate": null,
"Status": "VALIDATION_ASKED",
"RefusedReasonType": null,
"RefusedReasonMessage": null
}
{
"Status": "VALIDATION_ASKED"
}
Was this page helpful?
{
"Status": "VALIDATION_ASKED"
}
{
"DisputeId": "159102965",
"Type": "DELIVERY_PROOF",
"Id": "159188418",
"Tag": null,
"CreationDate": 1672655973,
"ProcessedDate": null,
"Status": "VALIDATION_ASKED",
"RefusedReasonType": null,
"RefusedReasonMessage": null
}