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Description

The Dispute Document object is a container to store document pages before being sent to Mangopay’s team for review as part of the dispute process. One Dispute Document object is necessary for each type of document.

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Attributes

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DisputeId
string
The unique identifier of the dispute.
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Type
string
Returned values: DELIVERY_PROOF, INVOICE, REFUND_PROOF, USER_CORRESPONDANCE, USER_ACCEPTANCE_PROOF, PRODUCT_REPLACEMENT_PROOF, OTHERThe type of the dispute document.
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Id
string
The unique identifier of the object.
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Tag
string
Max. length: 255 charactersCustom data that you can add to this object.
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CreationDate
Unix timestamp
The date and time at which the object was created.
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ProcessedDate
Unix timestamp
The date and time at which the document was processed by Mangopay’s team.
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Status
string
Returned values: CREATED, VALIDATION_ASKED, VALIDATED, REFUSED, OUT_OF_DATEThe status of the dispute document.
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RefusedReasonType
string
Returned values: DOCUMENT_DO_NOT_MATCH_USER_DATA, DOCUMENT_FALSIFIED, DOCUMENT_HAS_EXPIRED, DOCUMENT_INCOMPLETE, DOCUMENT_MISSING, DOCUMENT_NOT_ACCEPTED, DOCUMENT_UNREADABLE, SPECIFIC_CASE, UNDERAGE_PERSONThe reason for the dispute document refusal. The reason for the dispute document refusal. See the RefusedReasonMessage for more information.
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RefusedReasonMessage
string
Max. length: 255 charactersDefault value: nullAdditional information about why the dispute document was refused, provided by Mangopay’s team.