The Dispute Document object
Description
The Dispute Document object is a container to store document pages before being sent to Mangopay’s team for review as part of the dispute process. One Dispute Document object is necessary for each type of document.
Attributes
The unique identifier of the dispute.
Returned values: DELIVERY_PROOF, INVOICE, REFUND_PROOF, USER_CORRESPONDANCE, USER_ACCEPTANCE_PROOF, PRODUCT_REPLACEMENT_PROOF, OTHER
The type of the dispute document.
The unique identifier of the object.
Custom data that can be added to this object.
In the case of the Card Registration, this parameter can be used to facilitate the link between the User object and its equivalent on your platform for instance. This value will be inherited by the Card object Tag parameter and will not be editable.
The date and time at which the object was created.
The date and time at which the document was processed by Mangopay’s team.
Returned values: CREATED, VALIDATION_ASKED, VALIDATED, REFUSED, OUT_OF_DATE
The status of the dispute document.
Returned values: DOCUMENT_DO_NOT_MATCH_USER_DATA, DOCUMENT_FALSIFIED, DOCUMENT_HAS_EXPIRED, DOCUMENT_INCOMPLETE, DOCUMENT_MISSING, DOCUMENT_NOT_ACCEPTED, DOCUMENT_UNREADABLE, SPECIFIC_CASE, UNDERAGE_PERSON
The reason for the dispute document refusal. The reason for the dispute document refusal. See the RefusedReasonMessage for more information.
Max. length: 255 characters
Default value: null
Additional information about why the dispute document was refused, provided by Mangopay’s team.