The Dispute Document object
Description
The Dispute Document object is a container to store document pages before being sent to Mangopay’s team for review as part of the dispute process. One Dispute Document object is necessary for each type of document.
Attributes
Returned values: DELIVERY_PROOF, INVOICE, REFUND_PROOF, USER_CORRESPONDANCE, USER_ACCEPTANCE_PROOF, PRODUCT_REPLACEMENT_PROOF, OTHER
The type of the dispute document.
Max length: 128 characters (see data formats for details)
The unique identifier of the object.
Max. length: 255 characters
Custom data that you can add to this object, such as unique identifiers in your system. To store multiple values, you can serialize them into a single string, for example a JSON object: "{\"id_1\":AB123,\"id_2\":DE456}".
Unix timestamp (UTC) of the date and time the object was created.
Unix timestamp (UTC) of the date and time the document was processed by Mangopay's team.
Returned values: CREATED, VALIDATION_ASKED, VALIDATED, REFUSED, OUT_OF_DATE
The status of the dispute document.
Returned values: DOCUMENT_DO_NOT_MATCH_USER_DATA, DOCUMENT_FALSIFIED, DOCUMENT_HAS_EXPIRED, DOCUMENT_INCOMPLETE, DOCUMENT_MISSING, DOCUMENT_NOT_ACCEPTED, DOCUMENT_UNREADABLE, SPECIFIC_CASE, UNDERAGE_PERSON
The reason for the dispute document refusal. See the
Max. length: 255 characters
Default value: null Additional information about why the dispute document was refused, provided by Mangopay's team.