User verificationKYC documents

Create a KYC Document

Create a container for files to be submitted <Warning icon="fa-regular fa-triangle-exclamation"> **Caution – Legacy endpoints being superseded by the hosted KYC/KYB solution** Mangopay's [hosted KYC/KYB solution](/guides/users/verification/hosted) is becoming mandatory for all platforms (relying on the [IDV Session](/api-reference/idv-sessions/idv-session-object) object). The legacy KYC Document endpoints remain available for the sole purposes of [sending additional documents](/guides/users/verification/hosted/integration#sending-additional-documents), but this use case will also be handled by the hosted solution in future. </Warning> In Sandbox, you can set the KYC Document `Tag` to `accept` to simulate acceptance of the document after submission. Other values are available to simulate different refusal reasons – [see the guide for details](/guides/users/verification/documents/submission/how-to).

Authentication

AuthorizationBearer
Bearer authentication of the form `Bearer <token>`, where token is your auth token. If your platform is using a [proxy](/guides/sca/proxy-management) to take SCA-triggering action on behalf of users, you also need to integrate [mTLS authentication](/guides/sca/platform) and use the `api-mtls` base URL.

Path parameters

ClientIdstringRequired
Platform's API account identifier, associated with the API key.
UserIdstringRequired
The unique identifier of the user.

Request

This endpoint expects an object.
TypestringRequired

Allowed values: DELIVERY_PROOF, INVOICE, REFUND_PROOF, USER_CORRESPONDANCE, USER_ACCEPTANCE_PROOF, PRODUCT_REPLACEMENT_PROOF, OTHER

The type of the dispute document.

TagstringOptional

Max. length: 255 characters

Custom data that you can add to this object.

Response

Success
Typestring

Returned values: IDENTITY_PROOF, REGISTRATION_PROOF, ARTICLES_OF_ASSOCIATION, SHAREHOLDER_DECLARATION, ADDRESS_PROOF

The type of the document for the user verification.

UserIdstring
The unique identifier of the user.
Flagslist of strings

Returned values: A code from the Flags list.

The series of codes providing more precision regarding the reason why the identity proof document was refused. You can review the explanations for each code in the Flags list.

Idstring

Max length: 128 characters (see data formats for details)

The unique identifier of the object.

Tagstring

Max. length: 255 characters

Custom data that you can add to this object.

CreationDateinteger

Unix timestamp (UTC) of the date and time the object was created.

ProcessedDateinteger

Unix timestamp (UTC) of the date and time the document was processed by Mangopay’s team.

Statusstring

Returned values: CREATED, VALIDATION_ASKED, VALIDATED, REFUSED, OUT_OF_DATE

The status of the document:

  • CREATED – The document container is created and files can be uploaded using the POST Create a KYC Document Page endpoint before submission.
  • VALIDATION_ASKED – The document is submitted to Mangopay for validation.
  • VALIDATED – The document is validated by Mangopay’s teams.
  • REFUSED – The document is rejected by Mangopay’s teams and a new KYC Document object needs to be created to resubmit it. You can learn more about the reason why it was refused in the RefusedReasonType parameter.
  • OUT_OF_DATE – The document is downgraded and a new KYC Document object needs to be created to resubmit it.
RefusedReasonTypestring

Returned values: DOCUMENT_DO_NOT_MATCH_USER_DATA, DOCUMENT_FALSIFIED, DOCUMENT_HAS_EXPIRED, DOCUMENT_INCOMPLETE, DOCUMENT_MISSING, DOCUMENT_NOT_ACCEPTED, DOCUMENT_UNREADABLE, SPECIFIC_CASE, UNDERAGE_PERSON

Returned null unless Status is REFUSED.

The reason for the document refusal. See the refused reason types for more information depending on the document type.

RefusedReasonMessagestring

Max. length: 255 characters

Default value: null Additional information about why the KYC Document was refused, provided by Mangopay’s team.

Errors

400
Bad Request Error