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Description

The KYC Document object is a container to store verification document files before being sent to Mangopay’s teams for validation. One KYC Document object is necessary for each type of document.

Warning – Storage of KYC documents prohibited

You’re not allowed to store verification documents (in any format, even encoded) on your side unless you have permission from the appropriate authorities in your country.

How to submit a KYC Document →

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Attributes

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Type
string

Returned values: IDENTITY_PROOF, REGISTRATION_PROOF, ARTICLES_OF_ASSOCIATION, SHAREHOLDER_DECLARATION, ADDRESS_PROOF

The type of the document for the user verification.

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UserId
string

The unique identifier of the user.

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Flags
array

Returned values: A code from the Flags list.

The series of codes providing more precision regarding the reason why the identity proof document was refused. You can review the explanations for each code in the Flags list.

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Id
string

The unique identifier of the KYC Document.

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Tag
string

Max. length: 255 characters

Custom data that you can add to this object.

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CreationDate
timestamp

The date and time at which the object was created.

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ProcessedDate
timestamp

The date and time at which the document was processed by Mangopay’s team.

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Status
string

Returned values: CREATED, VALIDATION_ASKED, VALIDATED, REFUSED, OUT_OF_DATE

The status of the document:

  • CREATED – The document is created, but not yet submitted to Mangopay.
  • VALIDATION_ASKED – The document is submitted to Mangopay for validation.
  • VALIDATED – The document is validated by Mangopay’s teams.
  • REFUSED – The document is rejected by Mangopay’s teams and a new KYC Document object needs to be created to resubmit it. You can learn more about the reason why it was refused in the RefusedReasonType parameter.
  • OUT_OF_DATE – The document is downgraded and a new KYC Document object needs to be created to resubmit it.
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RefusedReasonType
string

Returned values: DOCUMENT_DO_NOT_MATCH_USER_DATA, DOCUMENT_FALSIFIED, DOCUMENT_HAS_EXPIRED, DOCUMENT_INCOMPLETE, DOCUMENT_MISSING, DOCUMENT_NOT_ACCEPTED, DOCUMENT_UNREADABLE, SPECIFIC_CASE, UNDERAGE_PERSON

Returned null unless Status is REFUSED.

The reason for the document refusal. See the refused reason types for more information depending on the document type.

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RefusedReasonMessage
string

Max. length: 255 characters

Default value: null

Additional information about why the KYC Document was refused, provided by Mangopay’s team.

How to

How to submit a KYC Document

Guide

Learn about user verification

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