Error message | Users in PENDING_USER_ACTION status cannot create transfers |
---|---|
Description | The transfer failed because the user’s UserStatus was PENDING_USER_ACTION . |
Categories | Transfer |
Causes
Note – Error no longer occursIn mid-September 2025 the transfer restriction on users in
PENDING_USER_ACTION
status was lifted, meaning that this error no longer occurs. For more information, see the Pending user action guide section.AuthorId
or the owner of the DebitedWalletId
has the UserStatus
of PENDING_USER_ACTION
.
This error could occur regardless of the ScaContext
value sent in the request.
What to do
ThePENDING_USER_ACTION
value indicates that the user needs to enroll in SCA. To retrieve a new SCA redirection link for them, call the POST Enroll a User endpoint.