[
{
"InitialTransactionId": "158596153",
"InitialTransactionType": "PAYIN",
"InitialTransactionNature": "REGULAR",
"DisputeType": "CONTESTABLE",
"ContestDeadlineDate": 1673049599,
"DisputedFunds": {
"Currency": "EUR",
"Amount": 1200
},
"ContestedFunds": {
"Currency": "EUR",
"Amount": 1200
},
"Status": "PENDING_CLIENT_ACTION",
"StatusMessage": null,
"DisputeReason": {
"DisputeReasonMessage": "This is a test dispute",
"DisputeReasonType": "UNKNOWN"
},
"ResultCode": "",
"ResultMessage": null,
"Id": "159102965",
"Tag": null,
"CreationDate": 1672411848,
"ClosedDate": null,
"RepudiationId": "159102966"
}
]
[
{
"InitialTransactionId": "158596153",
"InitialTransactionType": "PAYIN",
"InitialTransactionNature": "REGULAR",
"DisputeType": "CONTESTABLE",
"ContestDeadlineDate": 1673049599,
"DisputedFunds": {
"Currency": "EUR",
"Amount": 1200
},
"ContestedFunds": {
"Currency": "EUR",
"Amount": 1200
},
"Status": "PENDING_CLIENT_ACTION",
"StatusMessage": null,
"DisputeReason": {
"DisputeReasonMessage": "This is a test dispute",
"DisputeReasonType": "UNKNOWN"
},
"ResultCode": "",
"ResultMessage": null,
"Id": "159102965",
"Tag": null,
"CreationDate": 1672411848,
"ClosedDate": null,
"RepudiationId": "159102966"
}
]
CreationDate
parameter). You can filter on a specific time range by using both the AfterDate
and BeforeDate
query parameters.CreationDate
parameter). You can filter on a specific time range by using both the AfterDate
and BeforeDate
query parameters.CREATED
, PENDING_CLIENT_ACTION
, SUBMITTED
, PENDING_BANK_ACTION
, CLOSED
, REOPENED_PENDING_CLIENT_ACTION
The status of the Dispute. You can filter on multiple values by separating them with a comma.CONTESTABLE
, NOT_CONTESTABLE
, RETRIEVAL
The type of the Dispute. You can filter on multiple values by separating them with a comma.200
Show properties
Show properties
PAYIN
The type of the initial transaction being disputed.REGULAR
, REPUDIATION
, REFUND
, SETTLEMENT
The nature of the initial transaction being refunded, providing more information about the context in which the transaction occurred:CONTESTABLE
, NOT_CONTESTABLE
, RETRIEVAL
The type of dispute:CONTESTABLE
– Dispute for which the chargeback can be contested by providing proof (i.e., Dispute Documents) justifying the original transaction.NOT_CONTESTABLE
– Dispute that is automatically closed after its creation, without any action possible for the platform.RETRIEVAL
– Dispute that is actually a chargeback warning issued by the bank. The platform is required to provide documents, but no funds will be taken from the Repudiation Wallet.Status
is set to SUBMITTED
). This date is defined by the issuing bank of the initial transaction and may usually vary between 7 to 18 days. Once the deadline passes, the dispute Status
is automatically set to CLOSED
.Show properties
1260
whereas JPY 12 would be represented as just 12
).Show properties
1260
whereas JPY 12 would be represented as just 12
).CREATED
, PENDING_CLIENT_ACTION
, SUBMITTED
, PENDING_BANK_ACTION
, REOPENED_PENDING_CLIENT_ACTION
, CLOSED
The status of the dispute:CREATED
– The dispute is created.PENDING_CLIENT_ACTION
– The dispute was not closed automatically upon its creation, it now requires some actions from the platform (either submission after providing the relevant proofs or closing).SUBMITTED
– The dispute is submitted by the platform for the Mangopay team to review the documents.PENDING_BANK_ACTION
– Mangopay accepted the documents and passed them on to the bank for them to review the dispute contestation. They will either reject or accept the contestation, or require further documents.REOPENED_PENDING_CLIENT_ACTION
– Mangopay didn’t accept the documents and requires more information or documents before sending the documents to the bank.CLOSED
– The dispute is closed.Status
communicated by Mangopay teams.LOST
, WON
, VOID
The result of the dispute for the platform, which can be:LOST
– The platform lost the dispute and must settle its debt to Mangopay with a Settlement Transfer.WON
– The platform won the dispute, the disputed funds will be credited back to the Repudiation Wallet.VOID
– The dispute has been canceled.Status
is set to CLOSED
).null
for any Dispute closed before February 16th, 2023.[
{
"InitialTransactionId": "158596153",
"InitialTransactionType": "PAYIN",
"InitialTransactionNature": "REGULAR",
"DisputeType": "CONTESTABLE",
"ContestDeadlineDate": 1673049599,
"DisputedFunds": {
"Currency": "EUR",
"Amount": 1200
},
"ContestedFunds": {
"Currency": "EUR",
"Amount": 1200
},
"Status": "PENDING_CLIENT_ACTION",
"StatusMessage": null,
"DisputeReason": {
"DisputeReasonMessage": "This is a test dispute",
"DisputeReasonType": "UNKNOWN"
},
"ResultCode": "",
"ResultMessage": null,
"Id": "159102965",
"Tag": null,
"CreationDate": 1672411848,
"ClosedDate": null,
"RepudiationId": "159102966"
}
]
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