GET
/
v2.01
/
{ClientId}
/
disputes
/
{DisputeId}
<?php 

require_once 'vendor/autoload.php';

use MangoPay\MangoPayApi;
use MangoPay\Libraries\ResponseException as MGPResponseException;
use MangoPay\Libraries\Exception as MGPException;

$api = new MangoPayApi();

$api->Config->ClientId = 'your-client-id';
$api->Config->ClientPassword = 'your-api-key';
$api->Config->TemporaryFolder = 'tmp/';

try {
    $disputeId = '193572349';

    $response = $api->Disputes->Get($disputeId);

    print_r($response);
} catch(MGPResponseException $e) {
    print_r($e);
} catch(MGPException $e) {
    print_r($e);
}  

{
    "InitialTransactionId": "156981683",
    "InitialTransactionType": "PAYIN",
    "InitialTransactionNature": "REGULAR",
    "DisputeType": "CONTESTABLE",
    "ContestDeadlineDate": 1670025599,
    "DisputedFunds": {
        "Currency": "EUR",
        "Amount": 10000
    },
    "ContestedFunds": {
        "Currency": "EUR",
        "Amount": 10000
    },
    "Status": "PENDING_CLIENT_ACTION",
    "StatusMessage": null,
    "DisputeReason": {
        "DisputeReasonMessage": "This is a test dispute",
        "DisputeReasonType": "UNKNOWN"
    },
    "ResultCode": "",
    "ResultMessage": null,
    "Id": "156981783",
    "Tag": null,
    "CreationDate": 1669384460,
    "ClosedDate": null,
    "RepudiationId": "156981784"
}

​
Path parameters

​
DisputeId
string
required

The unique identifier of the dispute.

​
Responses

​
InitialTransactionId
string

The unique identifier of the initial pay-in being disputed.

​
InitialTransactionType
string

Returned values: PAYIN

The type of the initial transaction being disputed.

​
InitialTransactionNature
string

Returned values: REGULAR

The nature of the initial transaction being disputed.

​
DisputeType
string

Returned values: CONTESTABLE, NOT_CONTESTABLE, RETRIEVAL

The type of dispute:

  • CONTESTABLE – Dispute for which the chargeback can be contested by providing proof (i.e., Dispute Documents) justifying the original transaction.
  • NOT_CONTESTABLE – Dispute that is automatically closed after its creation, without any action possible for the platform.
  • RETRIEVAL – Dispute that is actually a chargeback warning issued by the bank. The platform is required to provide documents, but no funds will be taken from the Repudiation Wallet.
​
ContestDeadlineDate
timestamp

The date and time until which the platform can contest the dispute (i.e., the Status is set to SUBMITTED). This date is defined by the issuing bank of the initial transaction and may usually vary between 7 to 18 days. Once the deadline passes, the dispute Status is automatically set to CLOSED.

​
DisputedFunds
string

Information about the disputed funds.
Note: This amount can be lower than the initial transaction amount.

​
ContestedFunds
object

Information about the contested funds, in other words, the amount that you wish to contest.
Note: This amount can be lower than the disputed funds amount.

​
Status
string

Returned values: CREATED, PENDING_CLIENT_ACTION, SUBMITTED, PENDING_BANK_ACTION, REOPENED_PENDING_CLIENT_ACTION, CLOSED

The status of the dispute:

  • CREATED – The dispute is created.
  • PENDING_CLIENT_ACTION – The dispute was not closed automatically upon its creation, it now requires some actions from the platform (either submission after providing the relevant proofs or closing).
  • SUBMITTED – The dispute is submitted by the platform for the Mangopay team to review the documents.
  • PENDING_BANK_ACTION – Mangopay accepted the documents and passed them on to the bank for them to review the dispute contestation. They will either reject or accept the contestation, or require further documents.
  • REOPENED_PENDING_CLIENT_ACTION – Mangopay didn’t accept the documents and requires more information or documents before sending the documents to the bank.
  • CLOSED – The dispute is closed.
​
StatusMessage
string

Additional information about the dispute Status communicated by Mangopay teams.

​
DisputeReason
object

Information about the reasons for the dispute.

​
DisputeReasonType
string

The reason for the dispute.

​
DisputeReasonMessage
string

Max. length: 255 characters

Additional information about the reason for the dispute sent by Mangopay teams.

​
ResultCode
string

Returned values: LOST, WON, VOID

The result of the dispute for the platform, which can be:

  • LOST – The platform lost the dispute and must settle its debt to Mangopay with a Settlement Transfer.
  • WON – The platform won the dispute, the disputed funds will be credited back to the Repudiation Wallet.
  • VOID – The dispute has been canceled.
​
ResultMessage
string

The explanation of the result code.

​
Id
string

The unique identifier of the object.

​
Tag
string

Max. length: 255 characters

Custom data that you can add to this object.

​
CreationDate
timestamp

The date and time at which the object was created.

​
ClosedDate
timestamp

The date and time the dispute was closed (i.e., its Status is set to CLOSED).
Note: This value will be null for any Dispute closed before February 16th, 2023.

​
RepudiationId
string

The unique identifier of the repudiation.

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The Dispute objectSubmit a Dispute