When a Mangopay Account holder (OWNER) requests to access their Mangopay Account, they must authenticate using SCA.

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Scope

Mangopay Account access can be considered as:

  • Viewing a wallet balance
  • Requesting a list of transactions crediting or debiting a wallet

SCA impacts actions on wallets held by OWNER users. SCA is required on first-time access and if more than 180 days have passed since the last SCA authentication for account access.

SCA applies even if a wallet is empty and its balance is zero (and even if there have never been funds in it). SCA also applies to a request to list transactions even if no transactions have ever taken place (the list is empty) or all the transaction requests were not successful.

Note – Multiple wallets considered same account

All the wallets held by a single OWNER user are considered to be part of their Mangopay Account. This means that SCA only has to be done once to access any of the user’s wallets.

Possible exemptions on account access actions

  • For user-initiated wallet access, the access request can be exempted if the last SCA for this action occurred less than 180 days ago. This means that SCA performed for a different action, such as registering a Recipient or initiating a transfer, cannot be used to exempt account access.
  • For existing integrations, the value USER_NOT_PRESENT described below can be used to declare an automated account access request which won’t trigger SCA redirection. In future, and based on its analysis of adoption, Mangopay may be required to take action to ensure SCA adoption, such as overriding these requests.

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Endpoints impacted

For wallets, the following two endpoints (only) are in scope because they are considered to be accessing the balance of a wallet:

The endpoints to create and update wallets will not be affected by SCA.

For transactions, the following two endpoints (only) are in scope because they are considered to be accessing the account’s transaction history:

The endpoints to list transactions or refunds based on other objects (such as for a mandate, card, dispute, etc.) will not be affected by SCA.

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Action required

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1. Send ScaContext on Owner-initiated wallet access requests

On the 4 endpoints listed above (only), Mangopay has introduced a new query parameter, ScaContext, which your platform needs to send on all requests initiated by users whose UserCategory is OWNER.

The ScaContext parameter has the values:

  • USER_PRESENT – The user is initiating the access and is actively present. SCA is required unless successful SCA for wallet access took place in the last 180 days.
  • USER_NOT_PRESENT– No user is present: the access is automated by the platform as part of their declared and authorized workflow. SCA is not required (unless the request is overridden by Mangopay).

To begin with, the parameter is technically optional and if not sent, it has the same effect as sending USER_NOT_PRESENT. This approach allows existing platforms to introduce SCA on their existing integration without undue consequences or breaking changes. Mangopay’s objective is to protect your users when they benefit from our services, via an authentication solution that is easy for your platform to adopt.

For new platforms, the parameter should be considered required and USER_PRESENT should be considered the default value.

You do not need to send this parameter if the UserCategory is PAYER.

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Example API request

On the GET endpoints for wallet access, the ScaContext is a query parameter.

So, for example, a request to the GET List Wallets for a User would be made on the following URL (in Sandbox):

https://api.sandbox.mangopay.com/v2.01/ClientId/users/UserId/wallets?ScaContext=USER_PRESENT

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2. Redirect the user for SCA if required

Your platform needs to consider that both values for ScaContext may technically result in the need for SCA redirection: you can include USER_PRESENT and be exempted by Mangopay, or include USER_NOT_PRESENT and, in future, have SCA imposed by Mangopay.

When Mangopay determines that SCA is required, a call to any of the 4 endpoints above will return a 401 - Unauthorized.

The RedirectUrl value needed for the user to be able authenticate is returned in the WWW-Authenticate response header, in the following format:

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Example API response

401 response header
WWW-Authenticate: PendingUserAction RedirectUrl=https://sca.mangopay.com?token=0193d02f30df7a188c51cf890a191d21

Mangopay has implemented a 401 response in this scenario, rather than a 200, for a few reasons:

  • The 4 endpoints impacted by SCA do not all return the same data type: the GET View a Wallet endpoint returns a JSON object while the others return an array. The 401 response allows them all to return the RedirectUrl in the same way.
  • A 401 response is suitable thanks to its dedicated WWW-Authenticate response header.
  • In a wallet access scenario, the data response is itself the fulfillment of the request. By contrast, in a transaction scenario, Mangopay has a precedent of accepting the request and then asynchronously returning a success or failure outcome.

Your platform needs to retrieve the RedirectUrl value to redirect the user.

Note – Encode and add your returnUrl before redirection

You must add your returnUrl before you redirect the user on the RedirectUrl value, otherwise the hosted web page cannot return them upon completion.

For more details, see How to redirect a user for SCA.

The individual must authenticate on the Mangopay-hosted webpage within 10 minutes of the API response. After the SCA session, the user is returned to your specified returnUrl, regardless of the outcome.

Once SCA is successful, subsequent calls to any of the above endpoints return the wallet or transaction data for the next 180 days, because SCA can be exempted, and then SCA redirection will be required again.

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Handling wallet access outcome

There is no webhook notification for the SCA session itself, so in the case of wallet access you should retrieve the controlStatus query parameter appended to your returnUrl by Mangopay after the SCA session.

You can retry the wallet access by calling the relevant GET endpoint again.

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Testing

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SCA triggers in Sandbox

In Sandbox, SCA is triggered on the 4 endpoints listed above if all of the following are true:

  • The user has the UserCategory value OWNER
  • The user’s type is Natural or Soletrader
  • ScaContext is USER_PRESENT
  • The last successful SCA session on any one of the 4 endpoints was more than 180 days ago (or has never happened)

In Sandbox, SCA is not triggered if any of the following are true:

  • User has the UserCategory value PAYER
  • The legal user’s LegalPersonType is BUSINESS, PARTNERSHIP, or ORGANIZATION
  • ScaContext is USER_NOT_PRESENT or not sent (in which case it is null)
  • The last successful SCA session on any one of the 4 endpoints occurred within the last 180 days

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Postman

The Mangopay API Postman collection contains a dedicated folder for SCA on transfers and wallet access. The collection contains examples of using the ScaContext query parameter with the value USER_PRESENT on wallet access endpoints, and a script for extracting the RedirectUrl from the 401 response.

See the Postman guide for details on how to fork the collection and set up your environment with your ClientId and API key.

SCA session

Read more about redirecting users for an SCA session